Shift Supervisor

1 day ago

Stamford, Connecticut, United States MilkShake Factory Stamford Full time


Benefits:
  • 401(k)
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Paid time off
  • Training & development


ABOUT US At MilkShake Factory, we're on a mission to craft moments of joy through our handspun milkshakes and premium chocolates. If you're seeking an opportunity to have fun and master the art of desserts, look no further – you've found your place.
We've been busy perfecting our craft since 1914 and we're excited to expand our legacy with you. Joining our team comes with SWEET perks:
  • Enjoy a 'chill' work attire 
  • Be part of a rapidly growing concept
  • Develop into a chocolate-tasting expert – other chocolates will never taste the same
  • Become a valued member of a cool team and local neighborhood community
  • Embark on a journey with us where there is room to grow and develop internally
Come shake things up with MilkShake Factory Exciting news - we're expanding our operations coast to coast 

POSITION OVERVIEW  Our Shift Supervisors keep things spinning and shaking during scheduled shifts. Shift Supervisors work alongside and lead team members to meet or exceed shift goals while maintaining a fun and professional retail environment. They are trained to have a strong understanding of the company, culture, and team with a focus on providing an unforgettable experience for every customer.   
ESSENTIAL FUNCTIONS
  • Bring your A-game to MilkShake Factory and champion our culture with excellence and integrity. Take charge of opening and closing duties, both solo and by rallying the team. 
  • Dive into Team Member training, providing clear feedback and coaching vibes. 
  • Keep the store manager in the loop on Team Member performance. 
  • Amp up the customer's love as a brand advocate, showing genuine enthusiasm and top-tier customer service. 
  • Boost those sales with your creative flair—sampling, product recommendations, and subtle upselling moves. 
  • Master the art of crafting high-quality milkshakes, sundaes, and dipped chocolates while sticking to the recipe and presentation standards. Nailed it. 
  • Keep that cool demeanor intact when smoothing out customer complaints. 
  • Stay on top of the game by organizing work and sales areas, from stockrooms to coolers and freezers. 
  • Dive into the retail magic, prepping the environment for promotions with seasonal vibes, rotating products, and killer signage. 
  • Cash wizardry? Check. Ensure the team follows cash management policies flawlessly. 
  • Safety first Execute all tasks with a safety mindset. 
  • Stay on top of food safety and quality, reporting anything fishy to the store manager. 
  • Ready for anything? Dive into those extra duties with flair

REQUIREMENTS
  • Strong communication skills, interpersonal skills, and exceptional customer service skills 
  • Proven ability to work in a fast-paced team environment while demonstrating leadership and delegation skills 
  • Ability to judge and appropriately react to business activity to ensure labor management 
  • Attention to detail and safety requirements 
  • Manual dexterity and good hand-eye coordination 
  • Previous customer service and cash-handling experience  
  • Available to work flexible hours that may include early mornings, evenings, nights, weekends, and holidays 
  • High school diploma or GED 
  • Must perform physical activities to accomplish assigned duties, such as walking and standing for up to and including 4 hours at a time, bending, stooping, reaching, and lifting to 25 pounds  



Compensation: $ $23.00 per hour

At MilkShake Factory, we're on a mission to craft moments of joy through our handspun milkshakes and premium chocolates. If you're seeking an opportunity to have fun and master the art of desserts, look no further – you've found your place.   We've been busy perfecting our craft since 1914 and we're excited to expand our legacy with you. Joining our team comes with SWEET perks:
  • Enjoy a 'chill' work attire 
  • Be part of a rapidly growing concept
  • Develop into a chocolate-tasting expert – other chocolates will never taste the same
  • Become a valued member of a cool team and local neighborhood community  
Embark on a journey with us where there is room to grow and develop internally  

Come shake things up with MilkShake Factory

Exciting news - we're expanding our operations coast to coast Check out our openings at our franchise locations or join us in our hometown of Pittsburgh, PA.



This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to MilkShake Factory Corporate.

  • Digital Operations Supervisor

    1 week ago

    Stamford, Connecticut, United States NBCUniversal Full time

    Company DescriptionNBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News,...

  • Freelance Broadcast Facilities Supervisor, Milan Cortina Olympics – NBC Sports

    1 week ago

    Stamford, Connecticut, United States NBCUniversal Full time $550 - $700

    Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News,...

  • Mid shift Private Duty Nurse LPN

    2 weeks ago

    Stamford, Connecticut, United States Aveanna Healthcare Full time

    Join a Company That Puts People FirstLicensed Practical / Vocational Nurse – LPN/LVNWe are one of the largest private duty nursing companies in the nation and growing At Aveanna, we're proud to foster a workplace culture that celebrates diversity, encourages connection, and supports our team members every step of the way. Here's what sets us apart: ...

  • Seeking Hourly Overnights and Live-Ins

    1 day ago

    Stamford, Connecticut, United States Executive Home Care Full time

    Benefits:401(k)Flexible schedulePaid time offTraining & development WE OFFERCompetitive Compensation: Earn competitive hourly wages.Flexible Scheduling: Choose shifts that suit your lifestyle.Comprehensive Health Benefits: Access health insurance options.Continuous Development: Engage in ongoing training and professional growth.Employee Recognition:...

  • Activities Assistant

    1 day ago

    Stamford, Connecticut, United States Sunrise Senior Living Full time

    When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your...

  • Parent Coach

    5 days ago

    Stamford, Connecticut, United States Briason Associates Full time

    About usBriason specializes in training, clinical supports and services for individuals, families and employees working with youth and adults with special needs.Briason employs dozens of clinical professionals from social workers, Board Certified Behavior Analysists, Nursing professionals, Dietitians, Psychologists, Behavior Intervention Specialists,...

  • Dietary Aide

    1 day ago

    Stamford, Connecticut, United States ANN STORCK CENTER INC Full time

    Job Details Job Location:    Ann Storck Center - Fort Lauderdale, FL Position Type:    Full Time Salary Range:    $ $17.00 Hourly DescriptionAreas of Responsibility:Food Production1. Works on tray line during breakfast and/or lunch to verify all pre-plated meals are served accurately according to diet order guidelines and portion sizes.2....

  • Leasing Manager

    2 weeks ago

    Stamford, Connecticut, United States Two Coast Living Full time

    DescriptionAs an hourly Leasing Manager, you are responsible for the success of the property's daily leasing activities.*The How…Our leasing team works with on-site and regional management to achieve the property's weekly leasing goals while providing exceptional service and support to our current and future residents. You supervise a small leasing team to...

  • Commercial Electrician

    7 days ago

    Stamford, Connecticut, United States SunEnergy1 Full time

    DEPARTMENT: ConstructionPOSITION: ElectricianFLSA: Non-EXEMPTEssential DutiesRecognizes safety hazards and follows safety guidelines for personal protection, and protection of fellow team members within OSHA guidelinesApply knowledge to daily tasks under the supervision of the General ContractorWork will consist of installations, alterations, additions,...

  • Assistant Store Director- ACME Stamford, CT

    5 days ago

    Stamford, Connecticut, United States Acme Markets Full time

    The Assistant Store Director (ASD) is actively involved in and provides friendly, courteous, and helpful customer service daily. The ASD is also responsible for assisting the Store Director (SD) with the total operations of the store and performs various duties personally or through supervision of store employees (100+ bargaining unit and non-contract...