Service Technician

ETI Precision is looking for a talented Service (Repair) Technician to join its growing team in Frederick, MD This is a full-time role offering competitive pay and great benefits. Service Technician evaluates, troubleshoots, repairs and calibrates a variety of test and measurement equipment. This critical equipment is maintained and periodically calibrated for conformance to established industry and customer standards. The Service Technician will work with Calibration Technicians, Assembly Technicians and Repair Specialists in servicing customer equipment as prioritized by senior management. This position reports to the Production Manager. The Service Technician is primarily responsible for supporting ETI calibration, assembly and repair/retrofit activities.

Location: Office in Frederick, MD and surrounding areas.

Day to Day Responsibilities:

• Evaluating units for repair, performing research for replacement components, creating repair estimates, and executing on approved repairs
• Troubleshooting problems, adjusting and calibrating customer and ETI owned instrumentation and equipment
• Managing customer engagements focused on complete and timely responses to inquiries and requests for action
• Assisting Regional Service and Production Managers by supporting activities that drive timely turnaround of equipment
• Assist in the assembly of ETI equipment as requested

Basic Qualifications:

• At least two years of experience in a related field required - Electrical or mechanical calibration experience as well as military PMEL, METCAL, or TMDE training preferred
• Basic technical knowledge of electronic principles to troubleshoot equipment calibration issues in the field.
• Experience using diagrams, schematics, engineering data, and test equipment is required
• Able to discuss technical issues common to the products and services ETI provides (verbally and in writing) with customers, suppliers and internal associates; (English language)
• Ability and willingness to travel to customers' locations throughout the United States as needed
• Must possess a valid driver's license and pass a background security check

About Us:

Accredited Labs is a trusted provider of accredited calibration services. Our expertise in precision calibration is marked by innovation, quality, and our dedication to customer satisfaction. 

We are a network of calibration companies that blends local relationships with the reliability and resources of a national brand. We partner with established regional labs known for their deep community roots and long-standing customer trust and empower them with top-tier infrastructure and ISO/IEC 17025 accreditation. Whether onsite or in-lab, we maintain the personalized service customers depend on and deliver a consistent, compliant experience across every location.

Accredited Labs is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Accredited Labs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Benefits: 

We value our team and are proud to offer a comprehensive benefits package for all full-time employees, including:

• Health Insurance – Comprehensive medical coverage to support your well-being
• Dental Insurance – Preventive and restorative care to keep you smiling
• Vision Insurance – Coverage for eye exams, glasses, and contacts
• 401(k) with Company Match – Plan for your future with our retirement savings plan and generous employer match
• Company-Paid Life Insurance – Peace of mind with fully covered life insurance
• Paid Time Off (PTO) – Enjoy a healthy work-life balance with paid time off
• Paid Holidays – Celebrate and recharge with paid company holidays
• Company-Provided Equipment – All necessary tools and technology supplied to help you succeed in your role