Associate - Program Management

2 weeks ago


Phoenix, Arizona, United States American Express Full time $78,000 - $124,750

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Technology Portfolio Management team is looking for a forward-thinking Associate, Program Management who combines strong leadership with risk management practices, ensuring alignment with the organization's overall risk tolerance.  You will support reviewing and reporting on compliance processes and ensure alignment with appropriate standards.  You will influence and collaborate with Agile Champions and control management team to maintain and identify areas of opportunity to the program.

  • Support the execution of the compliance program by reviewing, validating, and remediating (as appropriate) documentation to ensure adherence to established standards.
  • Build and maintain program-related documentation to ensure consistent and accurate process execution
  • Participate in identifying compliance, policy, procedural, and system gaps
  • Provide periodic updates on the status of compliance performance
  • Utilize tools to document and report on milestones, facilitate transparent communication, and goal alignment
  • Identify potential risks and develop mitigation strategies, contributing to the overall risk management plan
  • Identify and report complex issues to senior team members, ensuring timely resolution

Minimum Qualifications

  • Bachelor's degree in accounting or finance, or equivalent experience supporting financial programs or compliance initiatives
  • High degree of organization, individual initiative, and personal accountability
  • Excellent communication skills with a demonstrated ability to lead, engage, influence, and encourage stakeholders to drive collaboration
  • Ability to organize and manage to deadlines, adapting your time to changing priorities to meet the needs of the organization
  • Detail-oriented and analytical; adept at framing key questions, interpreting data, and making informed decisions
  • Strong understanding of agile delivery processes
  • Experience with internal and external compliance and audit

Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries 
  • Bonus incentives 
  • 6%25 Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.


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