ICG Liquidity Solutions Product Manager

2 hours ago


Charlotte, North Carolina, United States U.S. Bank Full time

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description
Product Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. We are seeking a Product Manager to support the Money Center product set on the Liquidity Solutions team. The Money Center provides short-term on-and off-balance sheet investment solutions for our clients, including self-directed investments through the SinglePoint Investment portal.

Responsibilities of the role include, but are not limited to:
PRODUCT PROFITABILITY

  • Structure short- and long-term outcomes and business value of product portfolio including connection to roadmap, Objectives and Key Results, and strategic investments.

PRODUCT STRATEGY, VISION, AND PLANNING

  • Understands and communicates the Money Center product set, along with opportunities, to internal partners, in collaboration with Liquidity Solutions Product Leader.
  • Has technical know-how, understands the product technical architecture and the economics of technical investments, e.g., buy vs build, total cost of ownership 'TCO'.

PRODUCT DEVELOPMENT

  • Drives product development and actively engages cross-functional stakeholders to enable faster speed to market and maximize return on spend in decision making for the product roadmap (e.g., issue resolution, MVP definition, ongoing prioritization).
  • Prioritizes resources across developing new products and reimagining existing products.

CHANNEL ALIGNMENT AND MANAGEMENT

  • Leverages enterprise platforms and capabilities, to improve speed to market and drive both development and ongoing support cost efficiencies (e.g., provide more functionality for same investment or same amount of functionality for less investment).

TECHNOLOGY PRODUCT SUPPORT AND OWNERSHIP

  • Own relationships between internal Technology teams and external vendors for product enhancements, roadmap, resource allocation, and development.
  • Structure RFPs as needed for new vendors, work with procurement on negotiations.
  • Collaborate with internal operations teams to ensure program management, handoff support, and organization with any new implementations.
  • Stay current on market trends and opportunities for product enhancement and vendor solutions within the wholesale liquidity solution space.

ADOPTION

  • Prove out product-market fit by finding raving fans, co-creating solutions, driving product demand, activation, and engagement.

Customer Experience Research, Insight, And Execution

  • Identifies initial and ongoing product-market fit by communicating and incorporating customer/user needs, competitive landscape, business objectives, the bank's strategic advantage and economic environment to enhance new and existing products.
  • Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).

GO TO MARKET AND SALES CHANNELS

  • Engages with enabling functions (e.g., marketing, sales, training, operations, go to market, etc.) to position and promote supported and planned products to achieve business goals.
  • Evaluate and onboard vendors as needed.

PERFORMANCE MEASURE AND OPTIMIZATION

  • Develops, analyzes, monitors, and reports on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement. Uses performance metrics to drive towards progress on identified strategies and initiatives.
  • Influences and drives alignment across functions, channels, and lines of business to set product strategy, manage performance, and optimize execution.

Hybrid/flexible schedule
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $126, $149,200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.



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