Medical Receptionist

6 days ago

Hyannis, Massachusetts, United States Health Imperatives Full time

ABOUT US: Health Imperatives (HI) is a multi-service organization dedicated to reducing health and wealth disparities while advancing meaningful opportunities and economic security for people south of Boston. Our mission is to improve the health and well-being of low-income or vulnerable families and individuals in Southeastern Massachusetts. The communities we serve, including Brockton, New Bedford, Plymouth, the South Shore, South Coast, Cape Cod, Martha's Vineyard, and Nantucket, have some of the highest poverty rates and largest wealth gaps in Massachusetts. For nearly 50 years, we have addressed the complex needs of people who are disadvantaged by poverty and discrimination and have fallen through the cracks of mainstream systems of care. HI is a safe and welcoming place for people from every race, ethnicity, culture, gender, sexual orientation, age, ability, and faith. We are dedicated to promoting and achieving diversity, equity, and inclusion. We are committed to elevating the voices of the people we serve and those we employ to provide the highest quality care and to develop the most creative solutions to the challenges we face. We are committed to eliminating disparities and increasing access to meaningful opportunities for all, particularly those disproportionately impacted by systemic racism. We partner with our clients and other community-based organizations and stakeholders to provide coordinated, effective care and support. We serve a diverse mix of racial, ethnic, and cultural groups, including youth, LGBTQIA+ individuals, immigrants, people with limited English proficiency, survivors of sexual assault, domestic violence, commercial sexual exploitation, people with substance use disorders, and youth and adults who are or have been incarcerated. We provide a wide array of trauma-informed health care, emergency services, and support to nearly 20,000 individuals each year, and we are committed to making our programs more accessible to all.

POSITION: Medical Receptionist, Bilingual Portuguese speaking

PROGRAM: Hyannis Sexual and Reproductive Health Services

HOURS: Full time Monday-Friday including evenings

SALARY: $28.10

LOCATION: Hyannis

BENEFITS: Medical, Dental, Vision, 403b Retirement Plan, Employee Assistance Program, etc.

DUTIES: Under the supervision of Clinic Director, the Medical Receptionist will provide patient-focused care and perform reception and front desk duties including:

  • Providing patients with a welcoming reception and phone experience
  • Answering and triaging all incoming calls for the practice using multi-line telephone system
  • Scheduling patient appointments according to established protocol
  • Managing patient registration, insurance and eligibility including scanning insurance cards and consent forms and verifying information is complete and accurate
  • Entering accurate patient demographic, medical, and insurance information into the electronic health record and billing system
  • Checking voice mail regularly and returning calls
  • Checking in/out patients, collecting payments for services and issuing receipts
  • Preparing billing claims for submission
  • Ensuring required patient referrals are obtained prior to patient appointments
  • Filing/scanning records and documents into electronic medical records
  • Performing other administrative and clerical duties
  • Other duties as assigned

REQUIRED QUALIFICATIONS: High school diploma; fluent in both Portuguese and English; prior experience providing medical office reception and support; demonstrate excellent customer service skills including a cheerful, professional demeanor, calm, diplomacy, and excellent phone and communication skills; demonstrate excellent computer and organizational skills.

PREFERRED QUALIFICATIONS: Medical reception certificate, experience preparing insurance billing claims for submission.

Please indicate on your cover letter the position you are applying for. Please note that resumes submitted without a cover letter will not be considered.

Job Type: Full-time

Pay: $28.10 per hour

Benefits:

  • 403(b)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Pet insurance
  • Retirement plan
  • Vision insurance

Education:

  • High school or equivalent (Preferred)

Experience:

  • medical office reception and support: 1 year (Preferred)
  • insurance billing claims: 1 year (Preferred)

Language:

  • Portuguese (Preferred)

Work Location: In person

  • Breast Care Center Float

    1 week ago

    Hyannis, Massachusetts, United States Cape Cod Healthcare Full time

    1.     Performs duties of the Receptionist/Secretary:a)     Greet patients and obtain demographic and insurance information and register patient into system. b)     Answer telephone in a professional, courteous and pleasant manner in less than four rings following departmental policy for scripting. Directs calls to appropriate persons and/or...

  • Unit Secretary, Surgical Day Care

    6 days ago

    Hyannis, Massachusetts, United States Cape Cod Healthcare Full time

    Performs receptionist/secretarial duties within Perioperative Services and functions as the central communication source.Description:Interviews patient and/or patient representative to obtain required information necessary to complete the registration process in the hospital information system and maintains the accuracy, confidentiality, and integrity of the...

  • Unit Secretary, Birthing Center

    6 days ago

    Hyannis, Massachusetts, United States Cape Cod Healthcare Full time

    Performs receptionist/secretarial/birth recording duties on Maternity Unit and functions as the central communication source in the Nursing Station.Description:Completes necessary forms, requisitions and communications to implement orders.Sustains proficiency in the current EMR system.Maintains accurate and complete patient records on unit by established...

  • Lead Urgent Care Reception-Float

    2 weeks ago

    Hyannis, Massachusetts, United States Cape Cod Healthcare Full time

    To train, guide and support to the Urgent Care Center's Receptionist staff.Description:Precept new employees and provide training for all Reception employees with systems and clerical responsibilities.Create and adjust monthly schedules for all non-clinical staff.Process all insurance denials, investigate why a denial comes back and reprocess with the...

  • Unit Secretary, Surgical Day Care

    22 hours ago

    Hyannis, Massachusetts, United States Cape Cod Healthcare Full time

    1.    Interviews patient and/or patient representative to obtain required information necessary to complete the registration process in the hospital information system and maintains the accuracy, confidentiality, and integrity of the automated database.2.    Provide information to patient and/or representative, including but not limited to: Health...

  • Information Desk Representative

    4 days ago

    Hyannis, Massachusetts, United States Cape Cod Healthcare Full time

    Greet and direct Hospital visitors, patients and vendors to appropriate areas and locations. Provide wheelchair transportation to the physically challenged.Act as a liaison between physicians and the family members or significant others of patients undergoing outpatient procedures.Obtain a daily schedule of patients undergoing surgical or diagnostic...

  • Secretary Pathology, Per Diem

    2 weeks ago

    Hyannis, Massachusetts, United States Cape Cod Healthcare Full time $42,000 - $84,000 per year

    Operates computer system in all assigned functions including maintenance and troubleshooting.  Assists in the processing of patient tissue specimens. Admits patients and accessions specimen data. Transcribes dictation on specimens and reviews for accuracy. Prepares specimens for shipment to intra-system sites, reference labs and other institutions;...

  • Lead Medical Receptionist

    2 weeks ago

    Hyannis, United States Massachusetts Staffing Full time

    Lead Medical Receptionist A client of Insight Global is hiring a Lead Medical Receptionist for their surgery clinic in Hyannis, MA. The role of the medical front desk is generally responsible for supporting the administrative activities of the facility. The front desk will maintain the organization of the office, support the Office Manager, and ensure a warm...

  • Lead Medical Receptionist

    2 weeks ago

    Hyannis, United States Insight Global Full time

    Overview: A client of Insight Global is hiring a Lead Medical Receptionist for their surgery clinic in Hyannis, MA. The role of the medical front desk is generally responsible for supporting the administrative activities of the facility. The front desk will maintain the organization of the office, support the Office Manager, and ensure a warm and welcoming...

  • Receptionist - Float

    1 week ago

    Hyannis, United States Cape Cod Hospital Full time

    To provide administrative support in an efficient, timely and professional manner to the MACC practice. This includes providing excellent service to internal and external customers while maintaining an efficient flow of daily patient schedule and fro Receptionist, Float, Medical, Healthcare, Patient

  • Receptionist - Float (Per Diem)

    6 days ago

    Hyannis, United States Cape Cod Hospital Full time

    To provide administrative support in an efficient, timely and professional manner to the MACC practice. This includes providing excellent service to internal and external customers while maintaining an efficient flow of daily patient schedule and fro Receptionist, Float, Per Diem, Medical, Healthcare, Patient

  • Receptionist - Float (Per Diem)

    3 days ago

    Hyannis, MA, United States Cape Cod Hospital Full time

    To provide administrative support in an efficient, timely and professional manner to the MACC practice. This includes providing excellent service to internal and external customers while maintaining an efficient flow of daily patient schedule and fro Receptionist, Float, Per Diem, Medical, Healthcare, Patient

  • Receptionist - Float (Per Diem)

    2 weeks ago

    Hyannis, MA, United States Cape Cod Hospital Full time

    To provide administrative support in an efficient, timely and professional manner to the MACC practice. This includes providing excellent service to internal and external customers while maintaining an efficient flow of daily patient schedule and fro Receptionist, Float, Per Diem, Medical, Healthcare, Patient

  • Receptionist - Float (Per Diem)

    2 weeks ago

    Hyannis, MA, United States Cape Cod Hospital Full time

    To provide administrative support in an efficient, timely and professional manner to the MACC practice. This includes providing excellent service to internal and external customers while maintaining an efficient flow of daily patient schedule and fro Receptionist, Float, Per Diem, Medical, Healthcare, Patient

  • Receptionist - Float (Per Diem)

    2 weeks ago

    Hyannis, MA, United States Cape Cod Hospital Full time

    To provide administrative support in an efficient, timely and professional manner to the MACC practice. This includes providing excellent service to internal and external customers while maintaining an efficient flow of daily patient schedule and fro Receptionist, Float, Per Diem, Medical, Healthcare, Patient

  • Receptionist - Float (Per Diem)

    2 weeks ago

    Hyannis, MA, United States Cape Cod Hospital Full time

    To provide administrative support in an efficient, timely and professional manner to the MACC practice. This includes providing excellent service to internal and external customers while maintaining an efficient flow of daily patient schedule and fro Receptionist, Float, Per Diem, Medical, Healthcare, Patient

  • Receptionist - Float (Per Diem)

    2 weeks ago

    Hyannis, MA, United States Cape Cod Hospital Full time

    To provide administrative support in an efficient, timely and professional manner to the MACC practice. This includes providing excellent service to internal and external customers while maintaining an efficient flow of daily patient schedule and fro Receptionist, Float, Per Diem, Medical, Healthcare, Patient