Maintenance Account Manager

20 hours ago

Golden, Colorado, United States Environmental Landworks Company, Inc. Full time

SUMMARY:

The Maintenance Account Manager (MAM) actively manages multiple active projects at any given time. Responsible for ensuring on-time and on-budget project outcomes, the MAM has ultimate accountability for leading project teams in a manner that is aligned with the budgeted project constraints that include materials, equipment, and subcontractors. Through proactive leadership and commitment to quality and customer service, while balancing the need to maximize profits and minimize costs, the MAM will meet or exceed revenue and profitability goals, as set on an annual basis.

PRIMARY RESPONSIBILITIES:

Job Costing

  • Reviews weekly time sheets to ensure accuracy and approve for processing.
  • Conduct regular reviews of material invoices & subcontractor billings; identify and resolve issues/concerns; timely approve when appropriate.
  • Hold weekly equipment and crew allocation meetings to ensure projects are properly staffed based on scope and budget.
  • Compile and review monthly project invoices to ensure the work on each project has been performed. Similarly, ensure that pre-submittal invoices/billings are submitted, as required.
  • Conduct weekly and monthly job cost analysis using the accounting system reports; proactively identify and escalate issues or concerns.
  • Review weekly labor reports with Maintenance Field Managers (MFM) and implement strategies to improve crew efficiency.
  • Assist in development of the annual budget for the Maintenance Department.
  • Ensures appropriate focus on profit and revenue goals for the team is maintained.
  • Track assigned equipment inventory and collaborate with the MOM and Executive Field Manager (EFM) on equipment needs.

Employee Relations

  • Monitor activity of crews and work closely with maintenance staff regarding scheduling, quality, and customer service.
  • Ensure that all equipment is operated in a safe and proper manner and submit necessary equipment repairs to the Shop Manager as needed.
  • Makes reasoned recommendations in conjunction with MOM and Chief Operations Officer (COO) regarding employee performance management and wage adjustments.
  • Makes reasoned recommendations in conjunction with MOM, COO, and Chief Relationship Officer (CRO) regarding hiring, employee discussions and employee termination.
  • Collaborates with the MOM on annual reviews for
  • Maintains active and appropriate communication with the MOM, MFM, and Construction Project Managers, as well as other necessary Field Personnel, Administration Department, and fellow MAMs.

Customer Relations

  • Ensures that each customer is satisfied on the quality of service provided for assigned projects.
  • Attends walk-throughs and/or meetings with clients, as appropriate or requested.
  • Proactively works to identifies sales opportunities with existing and prospective clients.
  • Present and sell company products and services to current and potential clients.
  • Identify and resolve client concerns.

Safety

  • Collaborates with the Safety Engineer and MOM to ensure compliance to OSHA and Environmental Landworks Company, Inc. s safety regulations.
  • Maintain a high level of good housekeeping and care of company assets: equipment, vehicles, shop, field offices, and customer work sites.

Leadership

  • The Maintenance Account Manager will lead and promote growth within the team to build bench strength and potential leaders within the group.
  • Other duties as appropriate and assigned by the MOM.

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