Head of Inside Sales

2 weeks ago

Austin, Texas, United States SquareDomain Full time
Company Description

At SQUAREdomain, our mission's to help our clients achieve & maintain their competitive business advantage by finding, attracting & nurturing the very best consultants for their leadership teams.

We're dedicated to help ideal candidates achieve their objectives & make it our business to connect them to right assignments, provide valuable feedback during interview process & ensure that their personal brand's protected

Job Description

Company Overview:


We have partnered with a top-notch client that is looking for Head of Inside Sales who will be responsible for a worldwide low touch sales program with revenue goals per geographical territory.

As Head of Inside Sales, you will be responsible to architect, design, implement and continuously refine a touch-less sales program that helps on-board new customers with the least amount of friction.


Key Responsibilities:

  • Own and develop a highly automated, time and resource optimized, frictionless program for users to onboard their production ready apps to Marketplace
  • Own and develop a touch-less program for acquiring and on-boarding telco partners
  • Enable Marketplace telco partners to acquire faster low touch opportunities in their existing business customer base

Other Responsibilities:

  • Identify and refine ICP (ideal customer profile) for touch-less sales.
  • Introduce scientific, measurable, repeatable process for quickly identifying and removing funnel blockage points.
  • Work closely with marketing to maximize top of the funnel leads and MQL to SQL conversion rates.
  • Work closely with business development to identify the best path to CPaaS market penetration.
  • Feed to field sales team customers ready for expansion into six figure ACV.
  • Work closely with Customer Success team to ensure smooth account on-boarding , successful conversion and expansion.
  • Work with Product Management to identify new features with high demand gen value for Open Source and Commercial code repositories. Respectively help de-prioritize nice to have features with low conversion value.
  • Minimize Proof of Concept cycles.
  • Optimize touch-less sales program for initial entry points of up to $499/mo credit card purchases.
  • Maintain LTV ≥ 3 x CAC for touch-less sales program accounts.
  • Hands on management of Hubspot and SFDC reports.
  • Leverage all applicable technology for customer engagement, acquisition and analytics – Omni-channel user interaction, real time chat/voice/video, web & email communication, intelligent bot aided customer interaction.
  • Forecast months ahead and measure progress vs goals.
  • Produce weekly summary of pipeline metrics to executive team: MQL, SQL, Wins, conversion rates.
Qualifications

Requirements:

  • The ideal candidate is a high impact professional wanting to drive disruptive technology to a huge market potential.
  • Experience building revenue carrying, touch-less sales programs for successful SaaS businesses.
  • Phenomenal soft skills at executive level.
  • 3+ years track record of Consistent Overachievement.
  • Self-Motivated, Looking for Continuous Improvement Environment and Hands-On Attitude
  • Willingness to Travel one week a month.
  • Fluent in English in Spoken and Written and at least one non-English language.
  • Successful track record in multi-cultural environment.
  • Experience working in 24×7 environment with teams distributed worldwide.
Additional Information

Behavioral Traits for Success:

  • Collaborative approach.
  • High standard of quality for work performed.
  • Tenacity, adaptability, and stress tolerance.
  • Natural tendency to take proactive steps to achieve objectives.
  • Emotional Intelligence

To schedule IMMEDIATE interview for this role, and other related roles, please send across your updated resume to deepa [at] squaredomain [dot] com, and we shall revert immediately.

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