App Support Engineer/ production Support/ IT Ops Engineers
1 week ago
Role: App Support Engineer/ production Support/ IT Ops Engineers
Location: North Houston, TX 3x week, Tuesday-Thursday
Duration: Contract to Hire
Top 3 must haves' technical skills wise:
How to build and deploy applications ; and servers
Monitor production ; raise issues through incident control
Scripting and automation skills
Current environment is 85% on prem and 15 azure
Goal next year ; 35% Azure, 65% on prem
Detail around the job description:
Key Responsibilities:
- Build, configure, and deploy applications and servers in a hybrid environment (on-prem and Azure).
- Monitor production environments, proactively identify issues, and raise incidents through established control processes.
- Automate repetitive operational tasks using scripting (e.g., PowerShell, Python, Bash).
- Collaborate with Dev, Infrastructure, and Cloud teams to ensure reliable and efficient deployments.
- Support ongoing modernization efforts to increase Azure footprint (targeting 35% Azure by next year).
- Troubleshoot performance issues, perform root-cause analysis, and drive issue resolution.
- Document operational procedures and contribute to continuous improvement initiatives.
Required Technical Skills:
- Strong understanding of
application build and deployment pipelines
(CI/CD). - Experience with
server management
, both physical and virtualized. - Solid background in
production monitoring and incident management
. - Proficiency in
scripting and automation
(PowerShell, Python, or similar). - Experience working in
hybrid environments
(currently 85% on-prem / 15% Azure).
Soft Skills & Cultural Fit:
- Minimum
10 years of experience
in large enterprise IT environments. - "Battle-tested"
—able to stay calm and effective under pressure. - Comfortable navigating
significant organizational and technical change
. - Strong sense of
ownership, accountability, and follow-through
. - Collaborative, proactive, and solution-oriented mindset.
Thanks & Regards
Mike
NAVA Software Solutions
Email: |
E-Verified Company | Certified MBE
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