Senior Product Manager

As passionate about our people as we are about our mission.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

About Symphonix

Symphonix

(a division of Q2) provides a comprehensive Loan Origination, Loan Servicing, Collections, and Investor Management platform purpose-built for non-bank lenders globally. We enable Non-Bank Lenders to deliver a best-in-class experience for applicants, borrowers, and back-office users and to: operate efficiently, scale effectively, and leverage emerging technologies such as AI and advanced data integration.

We are looking for an experienced Senior Regional Product Manager to help shape the future of non-bank lending technology in our strategic North American and European markets.

Role Overview

The Senior Regional Product Manager – West will serve as a strategic product leader focused on understanding and solving the unique needs of non-bank lenders in North America and Europe (primarily the UK). This individual will engage deeply with customers, prospects, and internal front-line teams (Sales, Customer Success, Professional Services, and Support) to define, prioritize, and deliver solutions that maximize Symphonix's market share in our target segments.

This role is both market-facing and strategy-driving: you will benchmark our current platform against evolving customer needs, define a roadmap that captures growth opportunities, and partner closely with our global product team to ensure successful execution.

Key Responsibilities

• Market & Customer Insight

• Bring and continue to build a deep understanding of the end-to-end non-bank lending environment, including customer journeys, operational pain points, and regulatory trends.

• Partner with customers and prospects to uncover unmet needs and opportunities for product innovation.
• Benchmark Symphonix's current platform capabilities against market standards and competitor offerings.

• Strategic Product Leadership

• Define and evolve a regional product strategy and roadmap that aligns with global priorities while addressing local market requirements.

• Partner with cross-functional teams (Sales, CS, PS, Support) to translate market needs into actionable product requirements.
• Collaborate with engineering and global product teams to drive execution, delivery, and adoption of roadmap initiatives.

• Market Mapping & Positioning

• Analyze and track the vendor and technology landscape, including emerging innovations such as AI and automation.

• Contribute to market segmentation and positioning strategies, ensuring Symphonix is differentiated in key markets.
• Support go-to-market efforts with Product Marketing and Sales to drive adoption and growth.

• Operational Impact

• Champion solutions that improve applicant, borrower, and back-office user experiences.

• Identify and prioritize opportunities to drive operational efficiency for lenders through integrations, automation, and process optimization.

Qualifications

• 8+ years of Product Management experience, with at least 5 years in financial services technology (lending, banking, fintech, or related).
• Strong knowledge of the non-bank lending ecosystem, including loan origination, servicing, collections, and compliance considerations.
• Demonstrated ability to work across North American and European markets, with experience navigating regional differences in customer needs and regulations.
• Proven track record of defining and executing strategic product roadmaps that drive measurable growth and adoption.
• Experience with AI, machine learning, and data-driven automation in a financial services context is a strong plus.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to thrive in a fast-paced, global, and cross-functional environment.

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – "You Earned it"

Click

here

to find out more about the benefits we offer.

Our Culture & Commitment:

We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (

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). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements