Supervisor, Program Management

Posting Details

Interviews are anticipated to be conducted within two weeks of closing date.

This job posting may be used to fill multiple vacancies.

Our Vision

Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.

Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.

Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.

Build the best team in state government by supporting employees¿ continuous growth and wellness.

Why does the job exist?

The Program Management Supervisor / Behavioral Health Operations will:

Oversee the management, coordination, resources and operational activities of the Behavioral Health Services Division (BHSD) Behavioral Health (BH) Regional Operations.

How does it get done?

Medicaid behavioral health services are a component of New Mexico's Medicaid program, Turquoise Care, which integrates physical health, behavioral health and long-term care for those enrolled.

The Program Management Supervisor / Behavioral Health Operations is responsible for:

Coordinating BHSD management of the assigned BH regional plan activities. These efforts will play a key role in the operations of the BH Region by developing and planning strategies for mental health promotion, substance abuse prevention and treatment;

Working with statewide community groups, key stakeholders including tribal partners and agencies across state government that provide funding or have programs related to behavioral health across New Mexico to achieve these goals;

Establishing program systems, structures, and policies and procedures, with a focus on maintaining and improving efficiency, effectiveness and quality of services while ensuring programs address the needs of New Mexico citizens;

Participation in forecasting and the development budgets, staffing, operational plans; departmental and organizational development; and collaboration with other agencies and departments;

Participation in legislative activities, such as bill analysis, testifying in front of legislative committees and communicating with legislators; and stakeholder engagement;

Working to maintain and improve external relationships through engagement opportunities and cross-cutting projects;

Ensuring statutory deadlines are met, services are efficiently executed, all programs achieve goals and are operating within the guidelines of federal/state laws, regulations and department policies and procedures.

Who are the customers?

Health Care Authority (HCA);

NM State Agencies;

Behavioral Health Services Division (BHSD);

Consumers;

Stakeholders.

Ideal Candidate

Health Care Authority (HCA);

NM State Agencies;

Behavioral Health Services Division (BHSD);

Consumers;

Stakeholders.

Minimum Qualification

Bachelor's Degree in a relevant field of study from an accredited college or university and six (6) years of professional level experience with a tactical impact directly related to the purpose of the position defined by the agency at the time of recruitment. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling ten (10) years may substitute for the required education and experience

Employment Requirements

Must possess and maintain a valid Driver's License.

Working Conditions

Office setting, exposure to VisualNideo Display Terminal (VDT) and extensive personal computer and telephone usage with extended periods of sitting.

Supplemental Information

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Agency Contact Information: Erica N. Trujillo, Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.