Associate Director of Residential Life

Location: Lancaster, PA Category: Education Posted On: Thu Oct Job Description:

Franklin & Marshall College is recruiting for a full-time Associate Director of Residential Life - Housing Operations.

Job Details:

• Location: F&M Campus - Lancaster, PA
• Classification: Full-time, Exempt
• Schedule: 40 hours, Monday - Friday. May require evenings and weekends.
• Reports to: Executive Director of Residential Life
• Department: Student Affairs
• Approved salary range: $65, $72,000.00

Job Description:

Reporting to the Executive Director of Residential Life, the Associate Director is responsible for providing strategic direction for college housing occupancy management, including planning, reporting, communicating, outreach and marketing for F&M's residential portfolio. This position works collaboratively with other offices to resolve housing-related issues on behalf of the students and the college's external housing partners.

Essential Functions:

• Manage all student residential assignments within all college-approved housing options. Collaborate with House Directors as well as external management for other college-approved locations to ensure timely responses to students.
• Serve as liaison and representative of the college to student housing partners such as Campus Apartments, College Hill, James Street Properties and . Work directly and collaboratively with housing partners to resolve issues including but not limited to issues pertaining to leases, subletting, etc.
• Work collaboratively with the House Directors and Director of Student Success on the monitoring of students requesting leaves of absence, off-campus study, medical/health related housing accommodations and withdrawals.
• Provide oversight and direction for room selection, college house reviews and renewals and inspections.
• Coordinate day-to-day operations of all college-approved housing by ensuring the successful processes of billing for campus housing.
• Direct the Student Housing Specialist and manage the Room Draw/Selection process in collaboration with College House Directors, property managers of student housing facilities, and College Facilities & Operations.
• Coordinate with Facilities & Operations and House Directors to maintain facilities, including weekly building walk-throughs, building and room inventories, replacement orders, Health & Safety Room inspections, work orders, damage billing, and the opening and closing of residential facilities.
• Work with the Executive Director of Residential Life and with the relevant Student Affairs staff to address behavioral concerns and conduct student conduct hearings.
• Support/provide guidance for students registering off-campus parties. Review and discuss weekly party registrations as they are submitted and inform Public Safety and others of locations and students involved.
• Implement and conduct training to off-campus students on how to engage constructively with the local community and foster positive relationships with surrounding stakeholders.
• Supervise the Student Housing Specialist to ensure successful completion of tasks/assignments.
• Engage in departmental, divisional and institutional assessment practices as directed by the Executive Director of Residential Life.
• Participate in administrative on-call duty rotation for on-call emergency response and assist with crisis intervention. Serve as a resource for students during times of personal or academic crisis, collaborating with other campus offices to provide support.
• All other duties as assigned.

Job Requirements:

Minimum Qualifications:

• Bachelor's Degree.
• At least 5 years of experience within college housing, student affairs, event coordination or related experience.
• Proficiency with computer-based housing management systems.
• Working knowledge of laws pertaining to the handling of student records, landlord/tenant issues, property management.
• Excellent oral, written, interpersonal communication skills.
• Proficiency in Google Suite Products (Docs, Gmail, Sheets, Slides, Drive)
• Evidence of a commitment to community and belonging.
• Valid driver's license.
• Successful interview.
• Successful completion of background checks.

Preferred Qualifications:

• Master's Degree.
• 7 or more years of experience within college housing, student affairs, event coordination or related experience.
• Prior experience working in a small liberal arts college setting.

Additional Information:

Offers of employment are contingent upon the successful completion of reference checks, a criminal background verification, and verification of credentials. The College will coordinate these verifications.

Full-time members of the Franklin & Marshall College professional staff receive competitive starting pay and a comprehensive benefits package that includes health coverage, dental, vision, generous retirement savings plan contributions, education benefits for employees, spouses and dependent children, and enjoy access to all College facilities including dining venues to suit all tastes, recreation and fitness facilities, and libraries, plus access to College performances, lectures, and events. To learn more about our Benefits, please visit our Benefits Page.

Franklin & Marshall College is committed to having an inclusive campus community where all members are treated with dignity and respect. As an Equal Opportunity Employer, the College does not discriminate in its hiring or employment practices on the basis of gender/gender-identity, sex, race or ethnicity, color, national origin, religion, age, disability, veteran's status, genetic information, family or marital status, sexual orientation, or any other protected class.