Cross Connection Control Manager

Job Appointment: Full time

Work Schedule: Monday - Friday Day Shift; Alternate Schedule May Be Available. This position supervises cross connection control inspectors. In April 2025 all manager and supervisor positions are expected to report to their worksites full time. This position may have occasional after-hours work required to support critical projects or address system issues.

Work Location: Interstate, 664 N Tillamook St, OR 97227

Benefit: Please check our benefit tab for an overview of benefit for this position

Language Pay Premium Eligible: This position may be eligible for Language Pay Differential for qualifying employees

Union Representation: Non-represented

Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to respond to the supplemental questions and attach a resume and cover letter. Note: Do not include your age, date of birth, or the dates you attended or graduated from school. Only provide this information if it is specifically requested to meet job requirements or to follow federal, state, or local laws or rules.

Position Summary

The Cross Connection Control Manager oversees a team of technical staff and is responsible for program management, regulatory compliance, plan review, and stakeholder collaboration. A key near-term priority is leading the transition from a paper-based to electronic documentation system for backflow assembly test reports.

Key Responsibilities

• Supervise and support staff in administering the Cross Connection Control Program
• Collaborate with the public to ensure compliance with backflow assembly installation requirements and develop creative solutions for complex situations that are protective of the water system
• Implement technology solutions to improve documentation, workflows, and program efficiency
• Manage program operations to ensure compliance with drinking water regulations
• Partner with State and City technical experts to update cross connection control requirements

As a Cross Connection Control Manager, you are:

• Highly Collaborative – Skilled at leading diverse teams and working toward shared goals
• Detail-Oriented – Committed to accuracy, quality assurance, and best practices
• Equity-Focused – Able to apply an equity lens to projects and build meaningful dialogue with underrepresented communities
• Problem-Solving – Capable of balancing regulatory requirements with practical solutions to protect public health
• Adaptable – Ready to identify and implement process improvements through training or technology

About the Bureau

This position is part of the Bull Run Supply and Treatment Division within the Operations Group and reports to the Bull Run Supply and Treatment Manager. The Division includes Conduits and Watershed, Water Treatment, Process Engineering, Operational Analysis (hydraulic modeling), and Cross Connection Control. Together, these groups manage the Bureau's cross connection control program, operate and maintain infrastructure in the Bull Run Watershed—including dams, roads, and large conduits—provide treatment at two facilities, and conduct system analysis through hydraulic modeling.

The Portland Water Bureau (PWB) serves almost a million people in the Portland area, about a quarter of Oregon's population. PWB employs over 600 people providing responsive service to build and maintain a water system that enhances public health and safety and contributes to the economic vitality and livability of the Portland metropolitan region. To learn more about working at Water visit our website:

Have a question?

Contact Information:

Tami Larison, Recruiter

Bureau of Human Resources

The following minimum qualifications are required for this position:

• Knowledge of and ability to interpret and apply federal, state, and local laws, regulations, and codes related to cross connection control and drinking water.
• Experience implementing workflow improvements, including evaluating or adopting new technological solutions.
• Ability to work effectively with a multicultural workforce, promote equity in the workplace, and apply equitable program practices
• Strong communication skills, both verbal and written, with the ability to present reports and recommendations clearly and persuasively to technical and non-technical audiences.
• Experience planning, prioritizing, and scheduling work while providing team leadership
• Knowledge of management principles, including supervision, training, and performance evaluation

Applicants must also possess:

• A valid state driver's license and acceptable driving record.
• Ability to obtain Oregon Health Authority Water Distribution Operator Certification – Level I within 2 years of appointment.
• Ability to acquire State of Oregon Backflow Assembly Tester and Cross Connection Specialist certifications within 1 year of appointment.

Although not required, you may have one or more of the following:

• Bachelor's degree with major course work in related field such as natural resource or utility management, environmental science, biological or physical science, engineering, or planning.
• Five (5) or more years of progressively responsible experience developing, implementing and managing water and environmental programs, projects and/or functions
• Experience in cross connection control.
• One or more years of experience as a supervisor
• Experience in one or more of the following:
• Cross connection
• Backflow prevention
• Plumbing systems
• Drinking water distribution system operation
• Maintenance and/or construction

STEP 1: Apply online between December 8, 2025, to December 29, 2025,

Required Application Materials:

• Cover letter
• Details are key The city uses a merit-based system, so your cover letter should be thorough and specifically address each qualification listed in the "To Qualify" section of the job announcement. Your cover letter can exceed one page, to ensure you are able to provide the detailed information for every qualification. Follow the instructions, as a subject matter expert will be evaluating your details to confirm that you meet the minimum requirements.
• Resume

• Note: Do not include your age, date of birth, or the dates you attended or graduated from school. Only provide this information if it is specifically requested to meet job requirements or to follow federal, state, or local laws or rules.

• Answer the three (3) Supplemental Questions (click on the Questions tab to preview the questions)

Optional Application Materials:

• If you wish to request Veteran's Preference, please submit your veteran documents (e.g., DD214-Member 4, VA Benefit Letter) by the recruitment's closing date.

We have recently updated our veteran preference process. Starting March 3rd, 2025, if you made the eligible list and met the eligibility to receive veteran preference, you will no longer need to submit veteran documents for future recruitments.

If you need to update or remove your veteran preference for a specific recruitment or from your master profile, please contact the recruiter listed in the job announcement.

Application Tips:

• Your cover letter can exceed one page, to ensure you are able to provide the detailed information for every qualification. A subject matter expert will be evaluating your details to confirm that you meet the minimum requirements.

• Your résumé should support the details described in your cover letter.

• How We Determine Pay: The City of Portland is covered by the Oregon Equal Pay Act. Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all your relevant experience.

• Do not attach any additional documents.

• Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
• You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage use AI to generate ideas and then tailor them to reflect your own experiences and skills.

• All applications must be submitted via the City's online application process.

• E-mailed and/or faxed applications will not be accepted.

Step 2: Minimum Qualification Evaluation: Week of December 29, 2025

• An evaluation of each applicant's training, paid and unpaid experience, as demonstrated in their cover letter, and resume, weighted 100%.
• Your cover letter and résumé will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
• You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
• Additional evaluation may be required prior to establishment of the eligible list and/or final selection.

Step 3: Establishment of Eligible List: Week of January 5th, 2026

• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.)

Step 4: Selection (Interviews): Mid to Late January 2026 to Early February

• Hiring bureau will review and select candidates for an interview

Step 5: Offer of Employment: Mid to Later February 2026

• Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment

Step 6: Start Date: March 2026

• A start date will be determined after all conditions of employment have been met.

• Timeline is approximate and subject to change.

Click here for additional information regarding the following:

• City of Portland Core Values
• Recruitment Process - Work Status
• Equal Employment Opportunity
• Veteran Preference
• ADA, Pregnancy, and Religious Accommodations