Cashier/Customer Service

2 weeks ago


Detroit, Michigan, United States Captain Jay's Full time

Job Summary

We are seeking a friendly and efficient Cashier/Customer Service Associate to join our team. This role involves providing exceptional customer service, managing transactions accurately, and supporting store operations. The ideal candidate will possess strong communication skills and have experience with POS systems. This position offers an engaging environment where you can develop your customer service skills while contributing to a positive customer experience.

Duties

  • Operate POS systems efficiently
  • Greet customers warmly
  • Handle cash, credit card transactions, and perform cash handling duties accurately
  • Upsell products and promote store specials to enhance sales opportunities
  • Conduct product demos when applicable to educate customers about new or featured items
  • Stocking, preparing food, and daily cleaning of the restaurant
  • Provide exceptional customer service by addressing questions and resolving concerns promptly
  • Support in merchandising efforts to create attractive displays that encourage sales
  • Ensure the front of house and restrooms are clean, organized, and welcoming at all times

Requirements

  • Previous experience with POS systems and cashiering preferred
  • Strong communication skills and phone etiquette
  • Basic math skills for handling transactions accurately and performing math calculations
  • Experience in quick service, upselling, stocking, and food prep.
  • Supervising experience is beneficial for leadership opportunities within the team
  • Ability to work in a fast-paced environment while maintaining attention to detail
  • Customer service-oriented mindset with a friendly attitude

This role provides an excellent opportunity for individuals passionate about customer service and want to grow their skills in a dynamic environment.

Pay: From $13.00 per hour

Expected hours: 25.0 – 40.0 per week

Work Location: In person



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