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Salon Manager

2 days ago

St Louis MO, United States LookAfter Hair Company Full time

Salon Manager:

A salon manager keeps the salon running smoothly where employees enjoy working and clients have a great experience. A salon manager works to make the salon profitable. Driving sales and controlling expenses. This begins by ensuring that the salon has highly trained, professional staff on-site during all hours of operation to provide outstanding customer service.

Some key salon manager job duties and responsibilities include but are not limited to:

  • Recruiting, hiring, training and coaching salon staff
  • Responsible for building and maintaining a strong relationship with clients
  • Creating work schedules for associates to ensure salon has adequate coverage
  • Inventorying salon supplies and reordering as needed
  • Ensuring that the salon environment meets cleanliness and hygiene standards required by law and the company
  • Monitoring staff's completion of ongoing education requirements by LookAfter and/or State Board
  • Resolving client issues
  • Marketing the salon to attract new clients
  • Promoting the salon's services and increasing revenue
  • Making sure that all staff is adhering to State Board sanitation guidelines
  • Perform audits when needed

A successful salon manager requires certain skills and qualifications. Quality candidates will usually possess:

  • Organizational skills to track inventory, create schedules and handle other clerical tasks
  • Familiar with salon operating procedures and protocols
  • Effective oral and written communication skills to interact with staff, clients, vendors & owners
  • Interviewing skills to recruit quality candidates for open positions
  • Ability to use spreadsheets, POS systems and word processing programs
  • Basic knowledge of business/accounting to track purchasing expenses and work within a budget
  • Strong interpersonal skills to handle client issues and coach staff
  • Effective written communication skills for documentation and goal setting
  • Experience with multiple social media platforms
  • Ability to network within the community
  • Inspire staff to exceed expectations

Salon Manager Experience Requirements:

  • High School Diploma or GED

  • Prior management experience

  • Prior salon experience preferred
  • Valid cosmetology license preferred but not required