Charlie Palmer Host

2 weeks ago

Reno, Nevada, United States Grand Sierra Resort and Casino Full time $35,000 - $45,000 per year

SUMMARY

The Grand Sierra is looking for energetic and customer service minded individuals to join the Food and Beverage team as a Cashier/Host. The Cashier/Host guarantees guests are served in a warm, accommodating and professional manner ensuring total guest satisfaction. Guarantee prompt, courteous and team minded service throughout the entire department and adhere to all Grand Sierra Resort standards. This role is highly visible and interacts with sponsors, vendors, clients, and GSR Management. Leads by example at all times and provides the highest level of customer service to all guests, vendors and clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

  • Greet and seat guests by utilizing department greeting and steps of service.
  • Manage reservations including calling and confirming upcoming reservations.
  • Manage waitlist by providing accurate wait time estimates.
  • Address guest inquires.
  • Receive payment from guests in the form of cash, credit cards, and room charges and comp slips; make changes as needed, verify validity of charges, record charges and ensure vouchers are properly executed to accurately balance all monetary transactions.
  • Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank.
  • Interact with team members and guests in a professional and polite manner including complaints and concerns are effectively handled.
  • Communicate special requests with management, service staff, and culinary team.
  • Assist the support team to turn tables faster by resetting them quickly and efficiently.
  • Take to-go orders and assure the orders are packed with the required condiments.
  • Support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures.
  • Help maintain safe and healthy work environment by following organization standards and sanitation regulations.
  • Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES

  • Deal with guests and team members in a tactful and respectful manner.
  • Ability of simple reading, math, writing and task completion skills is required.
  • Must have the following skills: coordination, supervising, following instructions, problem solving, independent judgment, and decision making.
  • Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate.
  • Must be a minimum of 16 years of age.

EDUCATION and/or EXPERIENCE

  • Previous cashiering experience is preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

PHYSICAL DEMANDS

  • While performing the duties of this job, the team member is constantly standing, frequently walking and balancing, and occasionally bending over during the duration of their shift.
  • Must be able to occasionally lift/carry and push/pull up to 10lbs.
  • The team members will constantly have repetitive use of both hands and occasional light and firm/strong grasping motions.
  • Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
  • The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

  • Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices.
  • The noise level in the work environment is usually moderate.
  • Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

se level in the work environment is usually loud.

  • Busperson- Toucan Charlie's Buffet

    6 hours ago

    Reno, Nevada, United States Monarch Casino & Resort Full time

    OverviewLooking for a Full-time position? Atlantis' Toucan Charlie's Buffet & Grille is currently accepting applications for a Bus person position. Duties include clearing and set up restaurant tables, assisting the food servers in guest needs (ex: refilling drinks).Shift: DayResponsibilitiesStock and maintains bus/dish cart station. Ensures necessary...

  • Charlie Palmer Assistant General Manager

    1 week ago

    Reno, Nevada, United States Grand Sierra Resort Full time

    Essential Duties And ResponsibilitiesPrimary duties and responsibilities include, but are not limited to, the following:Manages the day-to-day operation with the General Manager of the restaurant in accordance with established policies and procedures.Establishes and administers training programs within the restaurant, including new team member...

  • Restaurant Manager

    2 days ago

    Reno, Nevada, United States Atlantis Casino Resort Spa Full time

    Come join Team Atlantis The Restaurant Manager will be responsible for managing the day-to-day operations of Toucan Charlie's Buffet and Grille, including, but not limited to Supervisors, host/cashiers, bussers, dessert attendants, and food servers. Responsible for staff selection/interview process. Assists with training of new team members. Supervises and...

  • Charlie Palmer Assistant General Manager

    4 weeks ago

    Reno, United States Nevada Staffing Full time

    Charlie Palmer Assistant General ManagerSchedule: Full TimeLocation: Reno, NVSalary: 65,000 to 75,000 YearMinimum/Preferred Requirements:Present a neat and professional appearance.Compile, compute, and analyze pertinent data needed for reportsLearn and retain menu, beverage, and food knowledgeSuperior knowledge of fine dining etiquette and winesBuild rapport...

  • Charlie Palmer Bartender

    2 days ago

    Reno, United States Nevada Staffing Full time

    Charlie Palmer Bartender Schedule: Full Time Location: Reno, NV Salary: $12.00 plus Tips! Minimum/Preferred Requirements: Any combination of education, training, or experience that provides the required knowledge, skills, and abilities. Ability to obtain/renew all government required licenses (Alcohol Awareness Education Certification). Must be at least 21...

  • Busperson- Toucan Charlie's Buffet

    2 weeks ago

    Reno, United States Atlantis Casino Resort Spa Full time

    Overview Looking for a Full-time position? Atlantis' Toucan Charlie's Buffet & Grille is currently accepting applications for a Bus person position. Duties include clearing and set up restaurant tables, assisting the food servers in guest needs (ex: refilling drinks).Shift: Day Responsibilities Stock and maintains bus/dish cart station. Ensures necessary...

  • Busperson- Toucan Charlie's Buffet

    7 days ago

    Reno, NV, United States Atlantis Casino Resort Spa Full time

    Overview Looking for a Full-time position? Atlantis' Toucan Charlie's Buffet & Grille is currently accepting applications for a Bus person position. Duties include clearing and set up restaurant tables, assisting the food servers in guest needs (ex: refilling drinks). Shift: Day Responsibilities Stock and maintains bus/dish cart station. Ensures necessary...

  • Busperson- Toucan Charlie's Buffet

    2 weeks ago

    Reno, NV, United States Atlantis Casino Resort Spa Full time

    Overview Looking for a Full-time position? Atlantis' Toucan Charlie's Buffet & Grille is currently accepting applications for a Bus person position. Duties include clearing and set up restaurant tables, assisting the food servers in guest needs (ex: refilling drinks). Shift: Day Responsibilities Stock and maintains bus/dish cart station. Ensures necessary...

  • Busperson- Toucan Charlie's Buffet

    1 week ago

    Reno, NV, United States Atlantis Casino Resort Spa Full time

    Overview Looking for a Full-time position? Atlantis' Toucan Charlie's Buffet & Grille is currently accepting applications for a Bus person position. Duties include clearing and set up restaurant tables, assisting the food servers in guest needs (ex: refilling drinks). Shift: Day Responsibilities Stock and maintains bus/dish cart station. Ensures necessary...

  • Busperson- Toucan Charlie's Buffet

    1 week ago

    Reno, NV, United States Atlantis Casino Resort Spa Full time

    Overview Looking for a Full-time position? Atlantis' Toucan Charlie's Buffet & Grille is currently accepting applications for a Bus person position. Duties include clearing and set up restaurant tables, assisting the food servers in guest needs (ex: refilling drinks). Shift: Day Responsibilities Stock and maintains bus/dish cart station. Ensures necessary...

  • Busperson- Toucan Charlie's Buffet

    5 days ago

    Reno, NV, United States Atlantis Casino Resort Spa Full time

    Overview Looking for a Full-time position? Atlantis' Toucan Charlie's Buffet & Grille is currently accepting applications for a Bus person position. Duties include clearing and set up restaurant tables, assisting the food servers in guest needs (ex: refilling drinks). Shift: Day Responsibilities Stock and maintains bus/dish cart station. Ensures necessary...

  • Restaurant Manager

    4 weeks ago

    Reno, United States Nevada Staffing Full time

    Restaurant Manager Opportunity At AtlantisCome join Team Atlantis! The Restaurant Manager will be responsible for managing the day-to-day operations of Toucan Charlie's Buffet and Grille, including supervisors, host/cashiers, bussers, dessert attendants, and food servers. Responsible for staff selection/interview process. Assists with training of new team...