Referral Specialist

1 week ago


Tampa, Florida, United States Orlando Health Full time $40,000 - $70,000 per year


Position Summary

Florida Medical Clinic Orlando Health

Job Title: Referral Specialist

Full Time: Monday - Friday, 7:30 AM to 4:30 PM

Department: Internal Medicine

Location: 17417 Bridge Hill Ct, Tampa, FL

Job Summary: The initial contact of each new patient.

Why is Florida Medical Clinic Orlando Health your best place to work?

 Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
 Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
 Financial & Retirement – Up to 5% employer match on retirement contributions.
 Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
 Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.



Responsibilities

Essential Functions

• Completes registration and obtains insurance authorization for new patients, diagnostic testing and for hospital admissions.

• Ensures financial information and insurance has been verified.

• Updates patient insurance information in billing systems as needed

• Initiates the referral and authorization process for all services and visits.

• Works closely with nursing and medical staff to facilitate optimal patient care.

• Communicates with the scheduling department to verify each patient's insurance requirements have been satisfied for upcoming appointments.

• Coordinates with other departments as needed to facilitate patient's visit.

• Provides patient with referral information for other physicians and facilities.

• Communicates effectively with all internal and external customers – PCP, Patient, clinical departments, etc. in order to obtain the required authorization needed for each service.

• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.

• Maintains compliance with all Orlando Health policies and procedures.


Other Related Functions

• Assumes responsibility for professional development and education.



Qualifications

Education/Training
High school graduate or equivalent education.


Experience
One (1) year of retail, customer service or health care.



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