Print Shop Supervisor

Concord University is seeking a dedicated Print Shop Supervisor to lead the daily operations of its campus print services. Reporting to the Chief Procurement Officer, this position ensures the efficient production of high-quality printed materials, apparel, and accessories that support the University's academic and administrative needs.

The supervisor manages equipment, inventory, billing, and vendor relations while maintaining exceptional customer service and attention to detail.

This role also includes supervising staff, fostering a collaborative work environment, and upholding Concord's commitment to excellence and professionalism.

Duties and Responsibilities

Duty/Responsibility

Operational Duties

• Operate and monitor printing equipment including high-speed digital copiers, embroidery machines, heat press, booklet makers, cutters, binders, folders, drills, laminators, and related software.
• Prepare equipment for extended production runs; ensure proper application of paper weights, finishes, inks, and digital processes.
• Receive, schedule, and prioritize printing requests to meet deadlines and maintain smooth workflow.
• Review and proof submitted work for accuracy, clarity, and quality; perform finishing tasks such as cutting, collating, stapling, padding, drilling, folding, binding, and packaging.
• Prepare and distribute completed projects; coordinate with Public Relations and Marketing for unusable files requiring correction.
• Select appropriate equipment settings and paper stock to enhance clarity and quality of printed materials.
• Troubleshoot and maintain equipment, clear paper jams, replace toner and parts, perform minor repairs, and report major maintenance needs.
• Package and assemble booklets and printed materials for distribution.
• Maintain a clean, organized, and safe work environment in the print shop.

% of Time

Duty/Responsibility

Administrative Duties

• Order and manage inventory of supplies; track usage and prepare reports using Excel.
• Oversee billing processes for internal and external clients; track sales tax and follow up on collections.
• Use online ordering forms to account for jobs and monitor scheduling.
• Estimate time and material requirements; calculate fees and assist staff with project specifications.
• Prepare and maintain records and reports related to projects, materials, and shop activities.
• Assist with PCARD purchases and reconciliations, ensuring compliance with University policies, tax-exempt status, and proper documentation.
• Communicate with staff, vendors, and customers regarding printing needs, orders, deliveries, and timelines; provide professional advice on materials and processes.
• Supervise and annually evaluate the Assistant Supervisor; coordinate coverage for time-off requests.
• Serve as primary point of contact for vendors regarding equipment and supplies.
• Perform related duties as assigned to support the University's printing and reproduction needs.

% of Time

Education/Knowledge

Minimum Education

Required Licenses/Certification

• Associate's degree in Printing Technology, Graphic Communications, Business Administration, or a related field required.
• Bachelor's degree preferred in Business, Communications, or a related discipline.
• Equivalent combination of education and relevant work experience may be considered.

Required Skills

• Strong organizational and scheduling skills.
• Ability to troubleshoot and perform minor equipment repairs.
• Proficiency in Microsoft Excel for inventory and reporting.
• Excellent communication and customer service skills.
• Supervisory experience preferred.

Required Experience

Type of experience Needed

Experience operating high-speed digital copiers and finishing equipment.

Amount of Experience Needed (Months/Years)

More than 5 years

Posting Detail Information

Close Date

Open Until Filled

Yes

Additional Information

Concord University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1872 as a state Normal School to prepare teachers, Concord University (CU) is a public, career focused liberal arts institution located in rural southern West Virginia.

Concord University (CU) offers talented individuals a wide array of fulfilling career opportunities from entry through academic or administrative professional levels. To maintain an outstanding talent pool, we employ individuals regionally, nationally, and internationally to attract top candidates.

If you are looking for more than just a job, then I encourage you to browse our website and visit our job opportunities regularly. Learn more about Concord University and why it should be your first choice, not only for quality educational opportunities but also for exemplary employment.

Applications will only be accepted through Concord University's online application site at Review of applications will begin immediately and will continue until the position is filled.

Salary is commensurate with education and experience.

Concord University is an Equal Opportunity/Affirmative Action Employer and encourages all qualified candidates to apply.

We are committed to attracting and retaining quality faculty and staff. In doing so, Concord University offers outstanding benefit packages including:

• Work week of 37.5 hrs.
• Holidays – Employees receive 13-14 Paid Holidays Annually
• Annual and Sick Leave –Staff earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year.
• Health Insurance – Concord University offers health insurance through West Virginia Public Employees Insurance Agency (PEIA).
• Tuition and Fee Waivers- Professional development and education opportunities including tuition waiver program for employees, spouse, and eligible dependents.
• Retirement Plans – TIAA's automatic retirement plan is a 401(a) plan into which six (6) percent of the employee's total salary is automatically withheld pre-tax and deposited into the employee's TIAA retirement account. The university matches the employees 6% contribution
• Life Insurance – Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings.
• Mountaineer Flexible Benefits. This is an IRS approved, tax free account that saves money on eligible health, medical, dental, and dependent care expenses.
• Annual Increment Pay

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