Director

2 weeks ago

West Palm Beach, Florida, United States Chick-fil-A Full time
Director of Operations – Immediate Opportunity

Chick-fil-A Northlake Boulevard | West Palm Beach, FL

Are you a high-capacity leader who thrives in a fast-paced, people-focused environment? Do you enjoy building strong teams, developing leaders, and creating an exceptional guest experience every day?

Chick-fil-A Northlake Boulevard is seeking a Director of Operations to partner closely with Owner/Operator Neil Hannon, a passionate leader with over 20 years of Chick-fil-A experience. In this role, you will have significant impact on the business by rotating through key operational areas, leading a large team, and gaining hands-on experience in both day-to-day operations and long-term strategy within a growing, hospitality-driven restaurant.

POSITION KEY RESPONSIBILITIES:
  • Rotate through different business functions for a comprehensive understanding.
  • Lead and mentor a diverse team of 100+ members.
  • Drive customer service excellence and satisfaction.
  • Streamline processes for operational efficiency.

COMPETENCIES/SKILLS/EDUCATION/EXPERIENCE NEEDED

  • Bachelor's Degree in Business Management or Hospitality/Restaurant.
  • 4+ years of leadership experience.
  • High emotional intelligence and self-awareness.
  • Strong communicator with a growth mindset.

DAY IN THE LIFE/SCHEDULE

  • Monday-Saturday PM availability | 50 hours/week. | 5 work days
  • Engage in leadership responsibilities and business operations.
  • Lead a multi-million dollar business with 100+ team members.
  • Create Relationships and moments with our guest.

BENEFITS/VACATION

  • 2 weeks Paid Time Off (PTO).
  • Employer contributes to health insurance.
  • Closed Thanksgiving & Christmas Day.

Location: West Palm Beach, Florida

Work schedule
  • 8 hour shift
  • 10 hour shift
  • Weekend availability
  • Monday to Friday
  • Day shift
  • Night shift
  • Overtime
  • Other
Supplemental pay
  • Other
Benefits
  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • 401(k) matching
  • Referral program
  • Employee discount
  • Paid training

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