Mini Bar Attendant

2 weeks ago

Cleveland, Ohio, United States Geis Hospitality Group Full time $25,000 - $40,000 per year

Job Title: Mini Bar Attendant

Summary: Ensure all duties in the refreshment center inspection/attendant are followed including completing assigned floors, cleanliness of assigned mini-bars, menus are present, inventory is complete, and refill reports are accurately filled out.

DUTIES AND RESPONSIBILITIES:

  • Authorized to enter in all guest rooms pertaining to Mini bar at any given point of time.

  • Stock and replace missing items, inspect, move and clean the mini-bars in accordance with departmental procedures and policies.

  • Maintain, track and complete daily worksheet of mini bar stock.

  • Responsible for replenishment of Mini bar items in rooms.

  • Responsible for maintaining the Mini bar Pantry in terms of par stock, stacking and cleanliness.

  • Ensure products in Mini-Bar are not expired and take the proper procedure to remove those products as necessary.

  • Maintain assigned Mini-Bar cart.

  • Maintain and complete assigned floors and rooms requesting Mini-Bar service.

  • Maintain the highest level of customer service and display professionalism at all times.

  • Follows all required safety and standard operating procedures.

  • Ensure rotation of all mini-bar products.

  • Properly complete, maintain and track inventory in assigned storerooms.

  • Communicate effectively with Mini-Bar Vending Supervisor any issues and/or concerns.

  • Display appropriate two-way radio etiquette at all times.

  • Report all mini-bar concerns to management including any guest issues.

  • Perform any other duties deemed necessary for the success of the department.

  • Perform other job related duties as assigned.

  • Knowledge of Point of sale ( POS ) systems, Handheld POS, inventory and store requisition software and reporting tools.

  • Previous experience in hotel industry.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute gratuity and change for a cash paying guest.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually loud.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 40 pounds. Specific vision abilities required by this job include ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; climb or balance and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and taste or smell.

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