Program Manager, IT Customer Support Services Department, Baptist Medical IT Data Center
6 days ago
Job Summary
Program Manager, IT Customer Support Services Department, Baptist Medical IT Data Center
For more than 25 years, health care consumers have named Baptist Health the "most preferred healthcare provider" in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity.
Baptist Health offers competitive pay & comprehensive benefits packages as well as opportunities for professional growth & advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career.
As a Program Manager, you will be responsible for:
- Responsible for planning, overseeing, and monitoring multiple related projects within their assigned technology stack; ensuring Baptist Health has a robust and dynamic enterprise architecture that supports the integration and evolution of IT and business strategy.
- Organizing various programs and activities to improve company efficiencies, building long-term goals for company projects and developing program and project budgets.
- Drive change across the department to adapt and align Baptist Health's technical/systems architecture with its business needs, including defining new ways of applying technology.
- Continue to mature these architectural standards as needed to drive overall IT environment maturity. Works closely with EA Leadership Team to proactively research and bring new ideas to implement relevant new and emerging technologies, processes, and best practices that can improve the performance of IT and the organization more broadly.
- Lead the effort to regularly gather, document, and validate ideas for improvement and innovation from end users through focus groups and interviews. Create and socialize business cases that include analyses of potential value and identification of impact on existing architecture and business processes.
- Work in an integrated, cross-functional fashion with relevant client teams. Engage as needed with external 3rd party vendors.
This Program Manager will be located at Baptist Jacksonville. If you are interested in this full-time opportunity, please apply now or
StatusFull-Time
Shift DetailsDays
Education RequiredBachelor's Degree
Education PreferredMaster's Degree
License and Certification
- Agile Certified Practitioner Preferred
- Project Management Professional (PMP) Preferred
- Certified - EPIC Preferred
- Disciplined Agile Scrum Master (DASM) Preferred
Experience
- 3-5 Years Product Management Required
- Relevant equivalent experience in lieu of Bachelor's Degree
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