Retail Assistant Store Manager- Crabtree Valley Mall

6 days ago

Raleigh, North Carolina, United States Lovisa Pty Ltd Full time $60,000 - $90,000 per year

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities:

Leadership & Team Development

  • Support Store Manager in training, coaching, and developing store associates
  • Foster effective communication across all team members
  • Lead by example in providing outstanding customer service
  • Assist in recruiting, hiring, and onboarding new team members

Sales & Operations

  • Drive sales performance through team motivation and leadership
  • Execute operational procedures including opening/closing protocols
  • Manage inventory control and stockroom organization
  • Oversee accurate processing of shipments and merchandise flow
  • Monitor and maintain shrink prevention measures
  • Ensure store meets visual merchandising standards

Customer Experience

  • Create an engaging shopping environment
  • Resolve customer concerns professionally and efficiently
  • Maintain store appearance and cleanliness
  • Lead team in delivering personalized service

Administrative Duties

  • Support payroll management and scheduling
  • Maintain accurate financial records and reports
  • Ensure compliance with company policies and procedures
  • Assist with loss prevention initiatives

Required Qualifications:

  • 2+ years retail management experience
  • Strong problem-solving and decision-making abilities
  • Excellent interpersonal and communication skills
  • Demonstrated leadership capabilities
  • Passion for retail and fashion
  • Ability to work in a fast-paced environment
  • Flexible availability including evenings, weekends, and holidays
  • Physical ability to perform tasks like standing, lifting, and moving merchandise
  • Embody company values and culture
  • Maintain professional appearance and attitude
  • Act as a brand ambassador both in-store and in the community
  • Stay current with fashion trends and product knowledge

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