Learning & Development Program Manager – Industry Expertise

At Builders Mutual, we believe in the power of a team to get the job done right. 

Every day, our team delivers comprehensive commercial insurance and trusted safety solutions to protect and advance the unique needs of the contractor community. Rooted in a culture of teamwork, inclusion, expertise, and community, we work together to serve better, achieve more, and build lasting impact.

The Opportunity

Expertise at Builders Mutual is about more than training—it's about advancing industry knowledge and strengthening the partnerships that define our business. The success of our company is rooted in teamwork and the way we care about the people we work with and serve. This hybrid role is based in our Raleigh office, with a minimum of two in-office days per week and the flexibility to work remotely up to three days per week.

As a Learning & Development Program Manager – Industry Expertise, you'll lead programs that enhance technical knowledge, professional development, and connection across the construction insurance industry. This role advances our expertise and strengthens relationships with agents, partners, and employees—fueling performance and shared success.

In this role, you will make a difference by:

• Leading external training programs—such as CBIA, Agent Master Class, and Agent Expert Exchange—and helping create our new Producer School to elevate industry expertise and strengthen relationships.

• Managing professional learning initiatives, including designations, certifications, and the Expert Exchange for employees, to grow knowledge and career development.

• Collaborating across departments—partnering with Marketing, Sales, and business teams to expand learning resources and deliver consistent, high-impact external programs.

Skills and Experience Needed to Get the Job Done Right:

• years of experience designing, delivering, or managing learning and development programs—preferably with leadership or professional development focus.

• Proven ability to collaborate with subject matter experts to create impactful learning experiences.

• Strong project management, facilitation, and communication skills with the ability to manage multiple priorities.

• Experience using Microsoft Office and learning management systems (LMS); instructional design or facilitation certifications a plus.

• Background in insurance, safety, or construction industry training preferred, but not required.

• We're looking for an innovative, relationship-focused professional who blends project management, collaboration, and facilitation skills to create learning experiences that build expertise, strengthen partnerships, and elevate performance.

WHY YOU'LL LOVE TO WORK HERE

At Builders Mutual, we care about you—your success, your well-being, and your growth. We offer a supportive environment, competitive benefits, and meaningful work that makes a difference.
Here's what you can expect:

• Competitive compensation with a bonus plan tied to company and individual performance
• Generous paid time off—including 3 weeks to start and your birthday off
• Shorter workweeks with Fridays ending at 2:30 PM
• Builders University, our in-house development program to grow your skills and expertise
• Everyday Wins, our recognition program where you can earn swag and extra time off

Life at Builders Mutual

We're more than a workplace—we're a team driven by shared purpose:

• Collaboration: We work together to achieve more.
• Empowerment: You're trusted, supported, and given the tools to thrive.
• Flexibility: We balance high performance with real-life needs.
• Impact: Your work matters—to our customers, our industry, and each other.
• Sense of Pride: You'll love where you work—and you'll want to tell others why.