Modern Workplace Engineer

As a Modern Workplace Engineer, you can expect to…

• Design, implement, and manage Microsoft 365 solutions across Entra ID / IAM, Exchange Online, SharePoint Online, Teams, OneDrive, Intune, and Multi‑Tenant Organization environments, ensuring secure, scalable, and high-performing collaboration platforms.
• Serve as a trusted technical advisor to stakeholders, translating business needs into effective cloud architectures and operational solutions.
• Lead and execute migrations from Google Workspace, Slack, on‑premises systems, and other cloud environments into Microsoft 365, ensuring seamless transitions with minimal disruption.
• Configure, administer, and optimize Entra ID, including identity governance, user lifecycle management, conditional access, MFA, SSO, and related IAM components.
• Implement and maintain Microsoft 365 security, compliance, and governance policies—including DLP, retention, device management, conditional access, and zero-trust controls.
• Troubleshoot and resolve complex issues across Microsoft 365 services, acting as the escalation point for collaboration, identity, endpoint management, and security-related challenges.
• Leverage PowerShell, Graph API, and Power Automate to build automations, streamline workflows, and improve administrative efficiency.
• Create and maintain technical documentation, runbooks, diagrams, security baselines, and operational standards.
• Collaborate with cross-functional teams—security, infrastructure, HR, business operations, project management—to deliver cohesive, end‑to‑end solutions.
• Stay current with Microsoft 365 innovations, roadmap changes, and best practices; proactively recommend improvements to enhance user experience, security posture, and system reliability.
• Support project delivery efforts, contributing to solution design, planning, implementation, testing, and knowledge transfer for clients and internal teams.

You're great at…

• Building trust and credibility with technical and non-technical stakeholders through strong communication, clarity, and follow-through
• Navigating complex technical challenges with analytical thinking, patience, and a customer-first mindset
• Balancing strategic design with hands-on engineering in a fast-paced, high‑growth environment
• Applying Microsoft best practices consistently while tailoring solutions to unique organizational needs
• Interpreting service data, audit logs, and metrics to identify risks, troubleshoot issues, and propose optimizations
• Managing competing priorities with strong organization, detail orientation, and a solutions-focused approach
• Partnering cross-functionally across security, infrastructure, operations, and project teams to deliver successful outcomes
• Maintaining integrity, accountability, and discretion while working with sensitive system access and identity data

Sound interesting? If so, you'll have…

• Strong experience with Microsoft 365 workloads, including Entra / IAM, Exchange Online, SharePoint Online, Teams, OneDrive, Intune, and Multi-Tenant Organization
• Hands-on experience migrating from Google Workspace, Slack, or other collaboration/cloud platforms
• Strong PowerShell scripting skills, Graph API experience, and familiarity with Power Automate
• Solid troubleshooting skills across identity, endpoint management, messaging, collaboration, and security workloads
• Experience with identity management and Entra ID administration
• Knowledge of security, compliance, and governance practices within Microsoft 365
• Bachelor's degree in Information Technology, Computer Science, or related field (preferred but not required)
• Microsoft certifications such as Microsoft 365 Certified: Modern Workplace Administrator Associate (plus if held)
• Experience with Azure services (a plus)

The Perks
We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You'll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment.

HSO is an Equal Opportunity Employer.