Server

2 days ago

Troy, Michigan, United States The Melting Pot of Troy Full time

The Melting Pot is the nation's largest fondue restaurant franchise, and this unique, casual dining restaurant is now hiring energized team members who are ready to serve memories that last a lifetime. Certainly, the most memorable of evenings, either favorable or unfavorable, can be credited in great part to the server. Being the last link in quality control, the server can determine the course of a guest's evening. Proper timing, presentation, wine service and personality are all elements which together comprise delivering a Perfect Night Out. Part-time and full-time positions are available. Prior server experience is required.

Responsibilities:

  • Promote and maintain positive guest relations.
  • Adhere to and maintain company policies and standards.
  • Suggestively sell wine and food products.
  • Follow all service sequences. Serve products according to standards and procedures, including delivering the Perfect Night Out which may include recognition and celebration of birthdays, anniversaries, graduations, holidays and other special occasions.
  • Establish professional, hospitable rapport with each guest you serve.
  • Comply with local alcoholic beverage laws.
  • Account for every product served.
  • Be aware of the cost of supplies and proper handling procedures.
  • Always exceed guest expectations, making their evening extra special.
  • Perform opening, running, and closing side work assignments.
  • Always perform as a team member. Abide by "the entire floor is your station" rule.
  • Attend and participate in on-going training sessions. Read Pre-shift notes and attend Pre-shift meetings.
  • Keeps immediate supervisor informed of all business matters pertaining to all areas of responsibility. Takes prompt action to resolve problems or barriers and suggest alternative solutions or actions when necessary.
  • Performs all duties in a timely, effective, and proficient manner in accordance with established company policies to achieve the expected results of the position responsibilities.
  • Maintains favorable business relationships with peers, field staff, vendors, and other company employees to foster and promote a cooperative and harmonious working climate.
  • Demonstrates effective project management, communication, and follow-up skills at all times.
  • Performs other duties and special projects as required that affect the Melting Pot concept.
  • Maintains strict confidentiality with information or knowledge considered sensitive or confidential in nature.

Requirements:

  • Able to work for extended periods on your feet.
  • Able to handle physical requirements of kneeling, squatting and bending over.
  • Able to lift up to 30 pounds occasionally.
  • Able to adhere to established safety practices and hazardous materials awareness.
  • Able to maintain and comply with company policies regarding conduct, appearance and uniform standards.
  • 1-year server experience

Job Types: Full-time, Part-time

Pay: Up to $60,000.00 per year

Benefits:

  • Employee discount
  • Flexible schedule

Work Location: In person

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