Technical Account Manager, Public Sector

1 week ago

Austin, Texas, United States Google Full time $110,000 - $157,000
Minimum qualifications:
  • Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
  • 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
  • Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
  • Experience in application or workload migration to public cloud providers.
Preferred qualifications:
  • MBA or Master's degree in a Management, Technical, or Engineering field.
  • Experience translating business requirements into technological solutions.
  • Experience in application or workload migration to public cloud providers.
  • Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
  • Excellent written and verbal communication, presentation, problem-solving, and client management skills.
  • Active, or the ability to obtain, a Top Secret/SCI security clearance.
About the job:

We prioritize your growth, offering continuous learning and a collaborative environment. This isn't just a job, it's a chance to make a real, lasting impact. Join us and shape the future of public sector technology.

In this role, you will be the bridge between Google technology and the critical missions of government and education. You will be empowering agencies to modernize, educators to innovate, and researchers to push boundaries and will design solutions, resolve issues, and advocate adoption. You will also be part of a team that's not just technically brilliant, but deeply committed to public service.

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

The US base salary range for this full-time position is $110,000-$157,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities:
  • Forge relationships with public sector clients, acting as their trusted technical advisor. Conduct regular reviews, aligning Google solutions with mission goals.
  • Design identity and access strategies, provide expert Google Cloud Platform (GCP)/Workspace guidance, and recommend best practices for adoption and configuration.
  • Drive subscription growth, satisfaction by developing strategic success plans with account teams. Deliver impactful enablement sessions and training.
  • Resolve complex technical issues through internal team coordination, acting as a critical escalation point. Document solutions for knowledge sharing.
  • Share product insights, industry trends, and best practices. Influence product development by representing customer needs. Contribute to technical documentation and training.

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