Managed Care Coordinator

1 week ago

Tampa, Florida, United States Concierge Home Care Full time

Join the Team at Concierge Home Care – Where Care Changes Lives

At Concierge Home Care, we believe in the power of home health care to change lives—for patients and team members alike. Our mission, "Caring for people who care for people," is the foundation of who we are and what we do. Guided by our values—Integrity, Caring, Quality, Service, Innovation, and Team—we are dedicated to delivering compassionate, high-quality care that empowers patients to heal in the comfort of their own homes.

Since opening our doors in 2015, Concierge Home Care has grown to serve over 57 counties across Florida, offering incredible opportunities for growth and advancement.

Location

Remote — Must reside in Florida and live within 30 minutes of a Concierge Home Care branch office.

Schedule

Monday–Friday | 8:30 AM – 5:00 PM

Compensation

$21-$23/hour, based on experience

Your Role as a Managed Care Coordinator

As a Managed Care Coordinator, you play a critical role in ensuring patients receive timely, authorized care. You will manage insurance eligibility, benefit verification, and authorization processes for both new and existing patients. Working within our Intake Department, you will collaborate closely with operations, clinical teams, and sales to ensure seamless coordination and compliance.

Key Responsibilities

  • Perform daily insurance eligibility and benefit verifications
  • Obtain authorizations and reauthorizations for patient care
  • Maintain accurate, organized authorization records and workflows
  • Manage weekly insurance changes and complete reconciliation processes
  • Communicate effectively with payors, internal teams, and referral partners
  • Navigate multiple EMR systems and insurance portals
  • Uphold HIPAA and confidentiality standards at all times

Qualifications

Required:

  • High school diploma
  • Minimum 2 years of insurance authorization experience
  • Experience using multiple EMR platforms and payer portals
  • Strong attention to detail and ability to multitask
  • Excellent communication and customer service skills

Preferred:

  • Medical terminology knowledge
  • Experience with home health or medical intake processes

Additional Requirements:

  • Must reside in Florida
  • Access to a private, HIPAA-compliant workspace (remote role)

Why Choose Concierge Home Care?

Whether you're new to home health or an experienced managed care professional, we ensure you have the support, tools, and resources to thrive.

Professional Development

  • Ongoing training and mentorship
  • Opportunities for advancement within a rapidly growing company

Comprehensive Benefits

  • Three weeks of PTO annually, increasing to four weeks after five years
  • Quarterly bonuses based on individual and team performance
  • Medical, dental, vision, and HSA options
  • 401(k) plan
  • Employee Assistance Program (EAP)
  • Pet insurance, legal assistance, and employee referral bonuses
  • Mileage reimbursement or company vehicle (per company policy)
  • Data plan reimbursement

Take the First Step

Join Concierge Home Care and make a meaningful impact as part of a team

where care truly changes lives.

Apply today

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