Credit Balance Coordinator

2 weeks ago

Fairport, New York, United States RadNet Full time $40,000 - $70,000 per year

Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as
Credit Balance Coordinator ,
you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21 st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.

Job Summary
The
Credit Balance Coordinator
is responsible for assessing credit balances on patient at accounts and handles credit balance functions in addition to other duties.

You Will

  • Evaluating credit balances on patient accounts and ensuring that refunds are issued to the appropriate payer/patient in a timely and accurate manner.
  • Must maintain a percentage of credit balances for each client under 3% by the end of each month.
  • Handle credit balance functions including analyzing the patient accounts for posting errors along with searching for other open balance accounts before considering refunding the payer/patient.
  • Ensure the account has been identified and noted accurately, clearly and concise.
  • Responsible for monitoring and tracking of the blank checks for the respective clients along with the weekly processing of the refunds.
  • Responsible to maintain all check registers and voided check logs for finance to review on a weekly basis.
  • Ability to process high volume of transactions on a daily basis while corresponding with Customer Service and prioritizing patient requests.
  • Other duties as assigned.

If You Are

  • Ability to accurately & efficiently work in a fast-paced environment with a high volume of charges.
  • Strong attention to detail, excellent organizational skills, and the ability to multi-task.
  • Analytical & problem-solving skills.
  • Type & 10-key.
  • Excellent written and verbal communication skills with the ability to verbally communicate thoughts clearly, to read, to write and file accurately.
  • Must be able to maintain professional judgment.
  • Dependable and energetic.
  • Proficient computer skills in Microsoft Outlook, Word and Excel.
  • A high school diploma (some college preferred), and the ability to work with individuals at every level in the organization.
  • Excellent interpersonal communication skills.
  • Experience working in a professional and confidential environment.
  • Ability to excel with change and respond appropriately even in challenging situations.

Ideal Candidate Will Possess

  • Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
  • Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
  • Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
  • Follows OSHA regulations, RadNet and site protocols, policies and procedures.
  • Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.

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