Host/Server

2 weeks ago


Spring Hills, Texas, United States Sapporo Izakaya Full time

Job Summary

Join our vibrant team as a Host/Cashier, where you'll be the welcoming face of our establishment In this dynamic role, you will engage with guests, manage reservations, and ensure a seamless dining experience from the moment they arrive. Your exceptional customer service skills will shine as you handle transactions and assist in creating a warm and inviting atmosphere that keeps our guests coming back for more

What you'll do

  • Greet and seat guests promptly, ensuring they feel valued and welcomed.
  • Manage reservations and waitlists efficiently to optimize seating arrangements.
  • Process guest orders and payments accurately using Point of Sale (POS) systems.
  • Provide information about menu items and specials, enhancing the guest experience through your food service knowledge.
  • Handle phone inquiries with professionalism, demonstrating excellent phone etiquette.
  • Collaborate with the serving staff to ensure timely service and guest satisfaction.
  • Assist in maintaining cleanliness and organization of the front-of-house area.
  • Address guest concerns or feedback promptly to uphold our commitment to outstanding guest relations.

Basic qualifications

  • Previous host/host or restaurant experience is preferred.
  • Strong communication skills to effectively interact with guests and team members.
  • Experience in customer service within a hospitality setting is essential.

Preferred qualifications

  • Familiarity with food service operations and serving techniques.
  • Experience in hotel environments or guest services is a plus.
  • Ability to thrive in a fast-paced environment while maintaining a positive attitude.

Why you'll love it here

We're dedicated to fostering an environment where our employees can flourish both personally and professionally Our commitment to your well-being is reflected in our generous benefits that support you at every stage of your career.

Our benefits include:

  • Competitive pay structure that recognizes your hard work.
  • Employee discounts that make dining with us even more enjoyable
  • Resources for financial savings and retirement planning.
  • Comprehensive support for your physical and mental well-being.

About us

As part of our passionate team, you'll contribute to creating memorable experiences for our guests through exceptional hospitality. We believe in nurturing a culture that values each employee's contributions while delivering top-notch service every day Join us on this exciting journey where your enthusiasm can make a real difference

Job Types: Full-time, Part-time

Benefits:

  • Employee discount

Pay: $ $18.00 per hour

Expected hours: 30.0 per week

Benefits:

  • Employee discount

Work Location: In person



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