Assistant Manager

1 week ago

Warren, Michigan, United States Tropical Smoothie Cafe Full time

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food & smoothies with a bit of tropical fun Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better.

Duties & Responsibilities:

  • Monitor sales growth & cost control of the café against the budgeted expectation & historical performance, to ensure that profit goals are met.
  • Maintains & exceeds customer expectations to build brand loyalty.
  • Presents a consistent, professional image of the café & crew by maintaining all sanitation & appearance standards.
  • Communicates & stays updated on all marketing & promotional materials.
  • Executes marketing & sales programs, following appropriate guidelines.
  • Builds café sales by cultivating relationships in the business community & initiating local store marketing campaigns.

Requirements:

  • Minimum of 1 years of managerial experience in the restaurant or fast-casual field required.
  • Experience recruiting, hiring, training & developing employees.
  • Experience in growing sales & providing excellent customer service.
  • Demonstrated ability to drive operational excellence in both front of the house & back of the house.
  • Must have a proven track record of managing cost of goods & labor.
  • Strong skills in understanding P&L reports & budgets.
  • Basic computer skills, including Microsoft Word, Excel and Outlook.
  • Effective verbal & written communication skills. 

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