Facility Operations Manager

About the Chanda Center for Health

The Chanda Center for Health (CCFH/the Center) is a non-profit organization in Lakewood, Colorado, with a mission to improve the health and wellness of people living with long-term disabilities and reduce their associated healthcare costs. We believe that individuals with long-term physical disabilities have the right to create their own healthcare path, live independently, and be active members of the community.

Position Summary

The Facility Operations Manager plays a critical role in ensuring the Chanda Center for Health operates as a safe, clean, functional, and welcoming environment for staff, providers, and participants. This position oversees facility and equipment maintenance, vendor and contract relationships, regulatory compliance, safety protocols, and the infrastructure that supports the Center's administrative operations.

Success in this role requires a hands-on approach to problem-solving, a system-oriented mindset, and sensitivity to the unique operational needs of an integrative healthcare environment serving individuals with physical disabilities and chronic conditions.

In addition to maintaining the existing clinic, this role offers a unique opportunity to lead the development of a new adaptive gym – an inclusive fitness space designed to empower and support our participants. We're looking for someone who's excited to build something meaningful from the ground up and who sees this as a chance to shape the future of accessible wellness.

Essential Duties and Responsibilities

Property, Facilities, & Equipment Management

• Act as the main point of contact for all building systems, including but not limited to HVAC, lighting, plumbing, security, accessibility infrastructure, etc.
• Ensure proper functionality and upkeep of specialized equipment used throughout the facility in partnership with the Senior Director of Clinic Operations.

• Manage vendor access, track work orders, and ensure timely resolution of facility-related issues.

• Conduct regular inspections to identify and address maintenance needs while ensuring cleanliness, safety, and organization across all areas of the Center.

• Manage maintenance schedules, oversee fixed asset tracking for lifecycle and inventory accuracy, and prepare reports documenting completed tasks and unexpected repairs.

Inventory Management

• Conduct regular audits of treatment rooms and administrative supplies in collaboration with support staff.
• Monitor and replenish facility supplies according to budget and service needs.
• Maintain an organized vendor list and oversee procurement of office materials, furnishings, and equipment.

Vendor Management

• Build and maintain strong relationships with service vendors to ensure quality performance.
• Partner with Finance to oversee budget development for facilities and administrative services – driving cost efficiency and maximizing value.
• Develop and negotiate vendor contracts, securing final approval from executive leadership to ensure alignment with organizational goals and compliance standards.

Compliance & Safety Oversight

• Maintain organized safety protocols and compliance documentation aligned with regulatory standards; facilitate annual distribution.
• Lead and document semi-annual hazard assessments and implement corrective actions as needed.
• Oversee biohazard disposal, including timely emptying of sharps containers and proper handling of medical waste.
• Organize and facilitate safety trainings and simulations (e.g., emergency preparedness, infection control, equipment use) in compliance with local, state, and federal regulations.

Administrative Services

• Maintain operational systems and documentation, including equipment manuals, warranty records, maintenance tracking, vendor scheduling, and incident response protocols.
• Serve as a backup to the Clinical Support Specialist (supporting participants) and Front Desk Scheduler (greeting participants and answering phone calls).
• Assist with appointment scheduling and calendar management.
• Collaborate with internal leaders on special projects and initiatives related to facilities and administrative services.

Qualifications

Required Qualifications

• Three (3) or more years' experience managing daily facilities operations, maintenance, and safety protocols in a healthcare clinic, fitness, or recreational facility.
• Demonstrated ability to manage vendors, contracts, and maintenance schedules effectively.
• Strong organizational and problem-solving skills with a hands-on, proactive approach.
• Ability to manage basic troubleshooting of equipment in collaboration with external support.
• Proficiency with Microsoft Office Suite and cloud-based systems.
• Excellent communication and interpersonal skills, with a commitment to delivering high-quality customer service to staff, providers, and participants.
• Deep alignment with the mission of the Chanda Center for Health and sensitivity to the needs of individuals living with long-term physical disabilities.

Preferred Qualifications

• Bachelor's degree in Facilities Management, Construction, Engineering, Business Administration, Healthcare Administration, or a related field.
• Experience in a healthcare, nonprofit, or disability services setting.
• Familiarity with regulatory compliance standards related to safety, biohazard disposal, and accessibility.
• Working knowledge of building systems (HVAC, plumbing, accessibility features) and clinical equipment.

Working Environment/Physical Activities:

• • Extended periods of sitting, often near a computer.
• • Fast-paced and active work environment.
• • Must be able to lift 50 pounds independently or with assistance.

Work Hours: Your normal work schedule will be 40 hours per week Monday – Friday, with a 60-minute lunch break. Because this position is exempt, you will not be eligible for overtime. Due to the nature of this position, some nights and weekends may be requested for special events; however, these dates will be communicated and agreed upon with prior notice.

Personal Time Off/ Benefits: We offer health insurance and a generous paid time off policy. You'll also be eligible for all Chanda Center-designated holidays, life insurance, short- and long-term disability coverage, and 401(k) plans, subject to the terms and conditions of those programs. A comprehensive overview of these benefits will be provided upon the start of your employment and is available upon request.

Workplace: Onsite at the Chanda Center for Health (1630 Carr Street, Lakewood, CO with some ability to work from home. Travel off-site to meetings and events will be necessary.

Annual Salary: $75,000 - $85,000