Employee Relations Manager

Job Details Job Location: Corporate Headquarters - Santa Clara, CA 95054 Position Type: Full Time Education Level: 4 Year Degree Salary Range: $84, $125,448.00 Salary/year Job Shift: Day Job Category: Nonprofit - Social Services

ABOUT LIFEMOVES

LifeMoves is the largest and most effective provider of interim housing and services for homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With over two dozen interim supportive housing communities and more on the way, LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.

POSITION PURPOSE

The Employee Relations Manager plays a critical role in fostering a positive, compliant, and productive work environment by managing employee relations matters, conducting workplace investigations, and supporting leaders in resolving complex employee concerns. This role ensures organizational compliance with labor laws, promotes fair and equitable workplace practices, and partners with leadership to reinforce a culture of respect, accountability, and inclusion.

This role qualifies for a hybrid schedule (a minimum of 2 days in the office, 3 days remotely, and a maximum of 3 days remotely).

ESSENTIAL JOB RESPONSIBILITIES

• Manage all aspects of employee relations, including performance concerns, workplace conflicts, policy compliance, and corrective action processes.

• Conduct fair, thorough, and timely investigations into employee complaints, grievances, and allegations of misconduct, ensuring confidentiality and objectivity throughout.

• Develop clear and comprehensive investigation reports, providing findings, recommendations, and next steps that align with organizational policies and employment law.

• Serve as a trusted advisor to leaders and employees by offering guidance on conflict resolution, performance management, and appropriate application of policies.

• Partner with the Vice President of Human Resources and HR leadership to identify trends, recommend proactive solutions, and promote a positive workplace culture.

• Collaborate with Legal Counsel, Labor Relations, and external agencies when appropriate to ensure compliance with federal, state, and local labor laws.

• Review, update, and implement HR policies and procedures to ensure consistency, fairness, and alignment with best practices.

• Design and deliver training for managers and employees on employee relations topics, such as conflict resolution, performance coaching, and workplace conduct.

• Monitor employee relations metrics and use data to recommend strategies that improve engagement, reduce risk, and strengthen organizational trust.

Qualifications

QUALIFICATIONS

• Bachelor's degree in human resources, Business Administration, or related field required or associate's degree with a minimum of 5 consecutive years of experience as a Human Resources Generalist; or SHRM-CP or SHRM-SCP certification.

• 2-5 years of direct experience in employee relations, labor relations, workplace investigations, and report writing.

• Strong background in HR compliance, labor law application, and performance management.

• Demonstrated experience handling sensitive and confidential information with discretion.

SUPERVISORY RESPONSIBILITIES

N/A

TRAVEL REQUIREMENTS

N/A

PHYSICAL DEMANDS

The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adult professionals. The employee must frequently use hands or fingers and handle or feel objects, tools, or controls. The employee must frequently stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus.

COMPENSATION AND BENEFITS

This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package.

LifeMoves is an equal opportunity employer (EOE) committed to building a culturally diverse staff representing the communities we serve. We provide equal employment opportunities to all individuals without regard to age, race, color, religion, sex, national origin, political affiliation, marital status, physical or mental disability (non-disqualifying), sexual orientation, membership or non-membership in an employee organization, personal favoritism, lived experiences or any other non-merit-based factor. Candidates who are bilingual/bi-cultural, of color, Native/Indigenous, with disabilities, who identify as LGBTQIA+, or who are members of other marginalized groups are strongly encouraged to apply. We aim to create and sustain inclusive, equitable, and welcoming environments where everyone can thrive.

This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of LifeMoves. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder's responsibility.

If you require a disability accommodation during the application process, please contact the Human Resources Department

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