Patient Service Representative I

5 days ago

Charlotte, North Carolina, United States American Addiction Centers Full time $20 - $31

Department:

13302 Enterprise Revenue Cycle - Admin: Preservice Scheduling and Prearrival

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

Schedule Details/Additional Information:

Weekdays

Pay Range

$ $30.60

Job Summary

Receives and provides information to patients, significant others, healthcare team members and hospital guests in a courteous and professional manner. Provides an accurate and timely registration process to the patient population.

Essential Functions

  • Greets and assists customers, patients, and visitors. Acts with a sense of urgency when dealing with patients and workflow.
  • Verifies all patients have orders with diagnosis and referring physician information including a legible physician signature.
  • Performs point-of-service collections in a professional manner.
  • Acts and communicates in a professional manner, appropriate for the healthcare setting.
  • Assumes responsibility for ensuring the waiting area is clean and orderly.
  • Identifies patients utilizing two forms of identification; armbands all patients. Explains the process to all patients. Assists patients with undressing needs if required.
  • Responds to emergencies in the department following processes identified for that particular area.
  • Assists in meeting departmental goals, point-of-service collections and registration accuracy.
Physical Requirements
Ability to work in a fast-paced environment. Requires the ability to concentrate with constant interruptions. Will be required to sit, stand, walk, push, pull and moderate lifting of patients.

Education, Experience and Certifications

High School Diploma or GED required.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

  • Patient Service Representative I Hospital

    5 days ago

    Charlotte, North Carolina, United States Atrium Health Full time $30,000 - $50,000 per year

    Department:13289 Enterprise Revenue Cycle - Patient Access: SouthparkStatus:Part timeBenefits Eligible:NoHours Per Week:16Schedule Details/Additional Information:11P - 7:30APay Range$ $30.60Major Responsibilities:Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET"...

  • Patient Representative I

    2 days ago

    Charlotte, North Carolina, United States Charlotte Radiology, P.A. Full time $35,000 - $55,000 per year

    For over 50 years, Charlotte Radiology has been a trusted partner and industry leader in providing expert clinical imaging services and exceptional patient care. Charlotte Radiology serves NC/SC area healthcare providers and patients through advanced imaging technology, 40+ convenient locations, and 500+ team members – 90% of whom directly touch patient...

  • Patient Service Representative I Hospital

    5 days ago

    Charlotte, North Carolina, United States American Addiction Centers Full time $20 - $31

    Department:13289 Enterprise Revenue Cycle - Patient Access: Southpark Status: Part time Benefits Eligible:No Hours Per Week: Schedule Details/Additional Information:11P - 7:30APay Range$ $30.60Major Responsibilities:Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET"...

  • Patient Financial Services Representative

    6 days ago

    Charlotte, North Carolina, United States Providence Anesthesiology Associates PA Full time $45,000 - $70,000 per year

    SUMMARY: The Patient Financial Services Representative is responsible for the review of the patient financial information and the communication with the patient, and/or responsible party, of any third-party reimbursement coverage and/or the portion due from the patient for healthcare services. The Patient Financial Services Representative will complete a...

  • Patient Service Representative

    4 days ago

    Charlotte, North Carolina, United States American Addiction Centers Full time $20 - $31

    Department:37200 Atrium Health Pineville - Pain Management Status: Full time Benefits Eligible:Yes Hours Per Week: Schedule Details/Additional Information:Monday thru Friday 8am-4:30pPay Range$ $30.60Major Responsibilities:Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET"...

  • Customer Service Representative I

    2 days ago

    Charlotte, North Carolina, United States American Addiction Centers Full time $20 - $31

    Department:11605 Enterprise Revenue Cycle - Customer Service Excellence Status: Full time Benefits Eligible:Yes Hours Per Week: Schedule Details/Additional Information:WeekdaysPay Range$ $30.60Job Summary Customer Service Representative I serve as the first point of contact for the customer service issues and resolves a high volume of patient inquiries...

  • Dental Patient Services Representative

    6 days ago

    Charlotte, North Carolina, United States Charlotte Community Health Clinic Full time $40,000 - $60,000 per year

    Job DescriptionCharlotte Community Health Clinic offers high-quality medical, dental and behavioral health services for children and adults. We are currently seeking a Patient Services Representative to join our team. The Patient Services Representative will be required to have the ability to provide great customer service to patients as they check in and...

  • Patient Representative

    8 hours ago

    Charlotte, North Carolina, United States Charlotte Radiology, P.A. Full time

    For over 50 years, Charlotte Radiology has been a trusted partner and industry leader in providing expert clinical imaging services and exceptional patient care. Charlotte Radiology serves NC/SC area healthcare providers and patients through advanced imaging technology, 40+ convenient locations, and 500+ team members – 90% of whom directly touch patient...

  • Clinical Services Representative

    6 days ago

    Charlotte, North Carolina, United States Avation Medical Full time $50,000 - $100,000 per year

    Job DescriptionSalary:Clinical Services Representative*Job Description*Remote independent contract worker positionCompetitive fee for serviceFlexibility work around your scheduleLocation: Charlotte, NCAvation Medical, Inc. is the manufacturer and provider of theVivally, a wearable tibial neuromodulation system to treat overactive bladder (OAB). Your services...

  • Patient Coverage Representative

    6 days ago

    Charlotte, North Carolina, United States American Addiction Centers Full time $21 - $32

    Department:13268 Enterprise Revenue Cycle - PFS: Special Projects Status: Full time Benefits Eligible:Yes Hours Per Week: Schedule Details/Additional Information:Remote position 8am to 5pm, patient phone coverage representativePay Range$ $32.20Major Responsibilities:Receives incoming calls from patients as well as business office team members to perform...