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Server
2 weeks ago
As a valued member of our Food and Beverage dining outlets, you will be responsible for providing an elevated dining experience to our members and their guests in a variety of food service outlets, including our Mixed Grill, Tap Room, and Outdoor Dining Terrace.
Responsibilities
- Daily checklists will be completed to ensure all pre-shift and post-shift duties are complete and the operation is set and ready for service each day
- Attend daily pre-service line up meetings, which will cover important information such as specials, service expectations, and team trainings.
- Provide immediate attention to all members and guests as they are seated, using proper verbiage and member names
- Maintain a continued presence on the floor with an "On-Stage" mentality
- Confidently deliver information regarding food and beverage options and daily specials, answering questions regarding menu offerings and items components.
- Demonstrate knowledge of dietary restrictions, ensuring guest's accommodations are being met, by providing proper communication to the culinary staff.
- Accurately utilize the Point-of-Sale system (Jonas) to reflect the correct member and guest orders, ensuring any special cooking instructions and modifications are accurately communicated, using assigned table and seat numbers for corresponding areas,
- Demonstrate a working knowledge of our house selection of wine, beer, and liquor, with an ability to make recommendations on for each member's preferences and palette
- Ability to present and pour wine through proper steps of service.
- Retrieve beverages from bar or service area and serve appropriately, up to and including final garnishes and tray service, and delivering to the member or guest
- Serve meals and place dishes by courses in front of each person
- Maintain continued attention to members and guests to ensure their satisfaction throughout their dining experience, replenishing beverages and food items as necessary.
- Remove soiled dishes and empty glasses; continued table maintenance and upkeep as required
- Present dessert menus; suggests and serves desserts, coffee and after-dinner drinks
- Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks
- Present bill and obtain signature on chit, if applicable
- Promptly and effectively resolve any service issues that arise, seeking assistance from management where appropriate.
- Consistently complies with all state, local, and Club laws and policies relating to the service of alcohol; informs manager if service to a member or guest is questionable
- Ensure the cleanliness and organization of all dining room and back of house spaces
- Other duties as assigned
Requirements
- Previous waitress, waiter or banquet server experience preferred.
- Demonstrate a high caliber of professionalism and presentation, commensurate with the expectations of a private club setting
- Demonstrated organization and coordination skills and ability to meet deadlines and ability to multi-task in a sporadic, fast-paced environment
- Ability to maintain quality and safety standards
- Demonstrated strong oral and written communication skills to a wide variety of constituents
- Excellent interpersonal/relationship-building skills
- Must be at least 18 years old
Physical Demands and Work Environment
- Must be able to stand, walk, squat, reach, bend, climb, clean, walk on rough ground and lift up to 20 pounds
- Must be able to handle hot and cold interior and exterior conditions and exposure to dust, fumes and gases
- Independent mobility
Work Location: In-person
