Virtual Account Specialist

2 weeks ago


Remote, Oregon, United States I-RAY SOLUTIONS Full time

Job Title: Virtual Account Specialist (Entry Level)

Location: Remote (United States)

Employment Type: Full-Time

About the Role

As a Virtual Account Specialist, you will support ongoing coordination tasks, assist with communication needs, and maintain accurate records to ensure smooth daily operations. The role provides structured responsibilities, clear processes, and opportunities for professional growth.

Responsibilities

  • Communicate with clients through phone, email, or chat to provide updates and support
  • Assist account managers with scheduling, documentation, and follow-up tasks
  • Maintain accurate and organized information within internal CRM systems
  • Coordinate with internal teams to address inquiries and ensure timely completion of tasks
  • Monitor daily activities and follow up on pending items

Qualifications

  • High school diploma or equivalent; higher education preferred
  • Experience in customer service or account coordination is helpful
  • Excellent communication and interpersonal skills
  • Proficiency with email platforms, CRM systems, and communication tools
  • Reliable, detail-oriented, and able to manage daily responsibilities

Benefits

  • Paid training and ongoing skill development program
  • Health, dental, and vision benefits
  • Opportunities for advancement
  • Competitive entry-level compensation

Job Type: Full-time

Pay: $48, $58,026.43 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Work Location: Remote



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