General Manager

Lead a premier full-service hotel in the heart of the Black Hills We're seeking a dynamic General Manager to oversee the rooms division our 272-room BW Ramkota in Rapid City, South Dakota. This role offers a unique blend of hospitality leadership and strategic partnership.

Job Summary: The General Manager is responsible for the day to day operation of the rooms division of the hotel with an emphasis on sales, financial management, development and training of employees, and quality assurance. In this role, the General Manager will work closely with food and beverage operations management to ensure seamless and exemplary guest service.

Benefits

• Medical and Dental Insurance
• PTO
• Competitive Pay
• 401(k) Retirement Savings Plan
• Life Insurance
• Disability Insurance
• Hotel Room Discounts
• Ongoing Training and Career Development

Responsibilities

• Delivers results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and effectiveness and efficiencies.
• Maintains a quality product.
• Ensures exceptional guest/employee relations.
• Maximizes room revenues by anticipating and planning for market shifts; develops and monitors strategic marketing prospects; develops, implements and monitors annual business and marketing plans and participates in appropriate national marketing efforts.
• Develops and maintains rapport with key community contacts to ensure a visible presence in the local community.
• Oversees the security function to ensure a safe and secure environment for guests, employees, and hotel assets.
• Maintains a proactive human resources function to ensure employee motivation, training and development, wage/benefit administration and compliance with policies and procedures and labor regulations.
• Monitors the performance of financial and operational plans for the hotel which support the overall objectives of the corporation.
• Develops the annual budget and makes recommendations for capital improvements to enhance the assets of the company and brand loyalty.
• Performs other duties as required.

Qualifications

• Bachelor's degree or equivalent hotel and management experience
• Experience as a General Manager at a similar hotel
• A proven track record of meeting budgets, an understanding of P&L statements, budgets, and cost/inventory control
• Field management experience preferred and a sales background is a plus
• Excellent communication, problem-solving and PC (Windows-based software) skills will be required
• Proven track record of service and financial success
• We administer pre-employment drug testing and background checks

Why Rapid City? Nestled in the breathtaking Black Hills, Rapid City offers:

• World-famous attractions like Mount Rushmore and Crazy Horse Memorial
• Outdoor adventures in Badlands National Park and Custer State Park
• A vibrant downtown with a thriving arts scene and unique dining experiences
• Four distinct seasons with year-round recreational opportunities

About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.