Manager, Operations, Safety and Compliance

We're looking for motivated, engaged people to help make everyone's journeys better.

Reporting to Senior Manager, Hub Operations Compliance, the Manager, Ops, Safety and Compliance will be responsible for managing the Environmental, Health and Safety program for the unit with focus on prevention and control of occupational injury and illnesses and environmental compliance.

Annual Hiring Range:

• $85,000 - $90,000

Benefits

• Paid time off

• 401k, with company match

• Company sponsored life insurance

• Medical, dental, vision plans

• Voluntary short-term/long-term disability insurance

• Voluntary life, accident, and hospital plans

• Employee Assistance Program

• Commuter benefits

• Employee Discounts

• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

• Develops, implements, and conducts safety training programs in conjunction with the Director of Operations Compliance and the Senior Manager, Hub Operations Compliance in the respective business unit. Training programs target all employees and ensures compliance with company new-hire, as-needed, and annual refresher requirements. Special focus on Transportation Department Recurrent Training and Safety Training in each the unit.

• Controls and manages training matrix for the unit. Supports the Unit Directors as well as reviews transportation training and manuals on an ongoing basis to ensure all requirements are current.

• Reviews all transportation documentation and works to bring documentation and bools into compliance.

• Ensures all accidents and injuries are investigated and documented to determine root causes and assists unit and regional management with developing corrective action plans to prevent reoccurrence.  Communicates required prevention steps by providing Safety Alerts, Safety Acknowledgement Forms, and Shift Briefings to unit management.

• Liaises with clients in cases on safety related issues

• Ensures compliance with company safety policies and procedures, annual written safety business plans, and company developed safety best practices through audits, support to other unit and the compliance team.

• Maintains a current aircraft hit and incident report and provides region and corporate with relevant information that can lead to prevention of new issues or allows for root cause analysis.

• Supports and aircraft incident investigations and final reporting.

• Provides guidance, direction, and leadership in developing, maintaining, and improving individual unit safety teams (P.R.I.D.E. and SQUAD teams).  Promotes PRIDE and SQUAD teams within unit and region to enhance Safety awareness among all staff.

• Reviews changes to safety laws and to airline safety requirements in order to recommend appropriate actions to ensure company compliance.

• Reviews and researches new safety developments including new technology that would improve catering operations and reduce losses. Makes appropriate recommendations to management.

• Investigates and provides company response to all governmental agency complaints/inquiries.  Ensures appropriate action/corrective action is identified and completed in a timely manner.

• Works with unit to secure full compliance with governmental standards and regulations

• Provides EHS related assistance during introduction of new business opportunities

• Oversees and ensure environmental compliance within the unit.

• Participates in regulatory agency inspections/audits, and develops and implements corrective actions.  Maintains all records pertaining to regulatory and GGI requirements with regard to these inspections.

• Monitors, controls and drives improved compliance with Core 5 requirements.

• Develops leadership skills and professional abilities of direct reports.  Performs periodic performance reviews.

Qualifications

Education:

• Bachelor degree in related field required

Work Experience:

• Minimum of 5 years of professional experience in the field of EHS and demonstrated career progression

• Previous direct line management experience / responsibility

Technical Skills:

• Proven leadership skills

• Ability to lead teams by distance

• Hands-on, naturally involved in execution, not just planning

• A passion for continuous improvement in all fields of responsibilities

• Ability to set agenda, stay on course and develop solutions with a high degree of independence

• Analytical mind, drive and enthusiasm

• Credibility to lead change

• High standard of personal and professional integrity

Language / Communication Skills:

• Excellent presentation and training skills.

• Proven experience in working with teams by distance

• Proficiency in Spanish would be a plus

Job Dimensions

Geographic Responsibility: Unit

Type of Employment: Full-Time

Travel %: 10% - 25%

Exemption Classification: Exempt

Internal Relationships: NA     

External Relationships: NA

Work Environment / Requirements of the Job: Normal office environment

Budget / Revenue Responsibility: USD

Organization Structure

Direct Line Manager (Title): Senior Hub Operations Compliance Manager

Dotted Line Manager (Title, if applicable):  General Manager

Number of Direct Reports: TBD

Number of Dotted Line Reports: TBD

Estimated Total Size of Team: TBD

Gate Group Competencies Required to be Successful in the Job:

• Thinking – Information Search and analysis & problem resolution skills

• Engaging – Understanding others, Team Leadership and Developing People

• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively

• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at Gate Group are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

• We treat each other with respect and we act with integrity

• We communicate and keep each other informed

• We put our heads together to problem solve and deliver excellence as a team

• We have passion for our work and we pay attention to the little details

• We foster an environment of accountability, take responsibility for our actions and learn from our mistakes

• We do what we say we will do, when we say we are going to do it

• We care about our coworkers, always taking an opportunity to make someone's day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:

We anticipate that this job will close on:

11/18/2025For California Residents, please click here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us

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