Housing Specialist

Housing Specialist

Program: Pando Program

Location: Indianapolis, IN

$22/hour| Full-Time | On-Site

About Lutheran Child and Family Services (LCFS)

Lutheran Child and Family Services of Indiana/Kentucky, Inc. (LCFS) is a nonprofit social service organization founded in 1883. We provide residential and community-based services to children, families, and individuals across Indiana and Kentucky.

Guided by our mission—Engaging and Empowering Families and Community with Love, Compassion, Faith, and Support—LCFS partners with communities to promote safety, stability, and long-term self-sufficiency through housing and supportive services.

Position Overview

The Housing Specialist supports the daily housing operations of the Pando Program, with a focus on housing placement coordination, eligibility vetting, data management, and compliance.

Working closely with the Housing Coordinator, Coordinated Entry System (CES), property management, and community partners, this role ensures participants experiencing homelessness are efficiently connected to housing while maintaining accurate documentation and compliance with HUD and Continuum of Care (CoC) requirements.

This role is ideal for someone who is detail-oriented, organized, collaborative, and passionate about housing stability.

What Success Looks Like in This Role

Within your first 90 days, you will:

1. Maintain accurate, up-to-date participant records in HMIS

2. Process housing referrals and intakes efficiently and correctly

3. Support timely housing placements and smooth move-in coordination

4. Ensure documentation meets HUD and CoC compliance standards

5. Communicate effectively with internal teams and external partners

Core ResponsibilitiesHousing Referrals & Intake Coordination

1. Serve as a primary point of contact with the Coordinated Entry System (CES)

2. Screen referrals and verify eligibility according to program requirements

3. Support intake documentation and participant onboarding

Housing Placement & Transitions

1. Collaborate with property management on applications, inspections, lease signings, and move-ins

2. Support participant transitions into housing and exits when applicable

3. Assist with housing-related coordination to ensure successful placements

Data Management & Compliance

1. Maintain accurate, timely records in HMIS

2. Manage HUD and CoC documentation using compliance checklists

3. Ensure confidentiality, data integrity, and adherence to regulatory requirements

Community & Internal Collaboration

1. Participate in case conferencing, community meetings, and workgroups

2. Communicate consistently with internal teams and external partners

3. Support collaborative problem-solving to promote housing stability

Program Support

1. Assist with reporting, audits, and special projects as assigned

2. Contribute to overall program operations and effectiveness

Required Skills & Capabilities

1. Strong organizational and documentation skills

2. Ability to manage multiple priorities and meet deadlines

3. Experience working with databases or data systems (HMIS preferred)

4. Clear, professional communication with internal and external partners

5. Ability to handle sensitive information with confidentiality and discretion

6. Valid Indiana Driver's License

Nice-to-Have Skills

1. Experience in housing programs, homelessness services, or case management

2. Familiarity with HUD, CoC standards, or coordinated entry systems

3. Bachelor's degree in Social Work, Human Services, or a related field

Education & Requirements

1. Ability to pass background checks in accordance with LCFS policy

2. Ability to work occasional evenings or weekends as program needs require

Why You'll Love Working With Us

1. Competitive compensation commensurate with experience

2. Health, dental, vision, and retirement benefits

3. Opportunities for professional development and growth

4. A mission-driven, collaborative environment where your work directly supports housing stability and community well-being

Ready to Make a Difference?

If you are detail-oriented, collaborative, and committed to helping individuals and families achieve housing stability, we encourage you to apply.

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