Membership Specialist

6 days ago

St Petersburg, Florida, United States The Club at Treasure Island Full time

SUMMARY OF POSITION:

Under the direction and supervision of the Vice President and Membership Concierge Manager, the Membership Specialist provides support for fundraising, member ticketing, and membership events associated with Duke Energy Center for the Arts - Mahaffey Theater. The position's primary function is to sell theater memberships and take membership ticket orders via the phone. The position also requires attending performances and membership events to cultivate donors. The position will act as an essential contact for members and theater patrons while providing exceptional service and guest experience. The position requires night and weekend availability to assist with shows and special events. This position earns commissions in addition to hourly pay rate.

ESSENTIAL FUNCTIONS:

  • Responsible for generating maximum revenue by selling theater memberships, upgrading memberships, and selling individual tickets for performances.
  • Record and maintain accurate records of all prospecting activities and closed sales, including donor preferences.
  • Create and develop new business by regularly pitching new donors through phone prospecting and in-person cultivation events.
  • Perform outbound call projects to promote upcoming shows, special events, and education programs of the Foundation/Theater.
  • Assist with the preparation and execution of membership events, including set-up/breakdown, in the VIP Member Lounge and at offsite venues.
  • Attend performances and membership events in the VIP Member Lounge to cultivate existing and future donors.
  • Attend offsite membership events to cultivate new donors.
  • Provide the highest level of customer service through all interactions with members and theater patrons.
  • Professionally represent both the Foundation and theater at all times.
  • Must become proficient in using all aspects of the Archtics ticketing system software.
  • Perform other duties as assigned.

QUALIFICATIONS:

The individual must possess the following knowledge, skills and abilities and demonstrate that s/he can perform the essential functions of the job.

  • At least one year of demonstrated fundraising or sales experience, preferably in the arts.
  • Prior experience in ticket sales, telemarketing, appointment scheduling, or cold-calling techniques is helpful.
  • Strong computer proficiency including Microsoft Office (Word, Excel, Outlook, PowerPoint, etc) and working knowledge of Archtics, Tessitura or similar database software.
  • Excellent customer service skills and experience.
  • Excellent verbal communication skills and ability to effectively work with the public in a professional manner.
  • Basic online research skills.
  • Accurate record-keeping and data entry experience skills.
  • Strength in time management and organizational skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Ability to adapt in a fast paced and consistently changing environment.
  • Ability to maintain a consistent and punctual work schedule.
  • Must have reliable transportation to and from the theater and other event sites.

PHYSICAL DEMANDS:

  • Ability to work in an office environment which requires sitting at a computer workstation for extended periods; and the ability to work events which require standing for extended periods.
  • While performing the duties of this position, the employee is regularly required to talk and hear; frequently required to sit, stand, walk, use hands to handle or feel, and reach with hands and arms; Occasionally required to stoop, kneel, crouch or crawl.
  • Ability to lift and/or move up to 25 pounds.

Job Type: Full-time

Pay: $15.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance

Experience:

  • Fundraising or Sales: 1 year (Required)

Ability to Commute:

  • Saint Petersburg, FL Required)

Work Location: In person

  • Guest Service Specialist

    5 days ago

    St. Augustine, Florida, United States UF Health Full time

    Overview:9AM - 2PMMonday - Thursday Whetstone locationEvery other Saturday Nocatee locationThe Care Connect Guest Services Specialist role provides direct support to consumers and patients of the UF Health St. Johns Nocatee Health Village and the St. Augustine Care Connect office. This position will support Nocatee Community Space weekend operations by...

  • Retail Associate

    7 days ago

    St. Augustine, Florida, United States Pet Supplies Plus Full time

    Pet Supplies Plus...a locally-owned and operated retail franchise of America's Favorite Neighborhood Pet Store is looking for ambitious, petcentric Team Members to join our team in our St. John's locationDo 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we If you're a paws-on leader of the pack who believes any dog...

  • Membership Retention

    1 day ago

    Saint Petersburg, United States ChenMed Full time

    We’re unique.You should be, too.We’re changing lives every day.For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great people to...

  • Youth Specialist, School Age Programs

    1 week ago

    St. Petersburg, United States YMCA of Greater St. Petersburg Full time

    Job Title: Youth Specialist, School Age ProgramsDescription: Provide a safe, fun, and educational environment for children in our school-based programs. You'll be a role model, mentor, and guide as you nurture children's academic and personal growth. Your leadership will help create positive memories and lasting impact for both the kids and their...

  • Building HVAC Specialist

    2 weeks ago

    St Petersburg, FL, United States Power Design Full time

    About the Position Keep your cool, this new role is heating up! If you have a talent for commercial mechanical and HVAC systems, then you might be our next Building HVAC Specialist. We're looking for a problem-solving go-getter who can ensure that our campus systems are in tip top shape. As our Building HVAC Specialist, you will be responsible for overseeing...

  • Building HVAC Specialist

    2 weeks ago

    St Petersburg, FL, United States Power Design Full time

    About the Position Keep your cool, this new role is heating up! If you have a talent for commercial mechanical and HVAC systems, then you might be our next Building HVAC Specialist. We're looking for a problem-solving go-getter who can ensure that our campus systems are in tip top shape. As our Building HVAC Specialist, you will be responsible for overseeing...

  • Youth Specialist, School Age Programs

    6 days ago

    St Petersburg, FL, United States YMCA of Greater St. Petersburg Full time

    Job Title: Youth Specialist, School Age Programs Description: Provide a safe, fun, and educational environment for children in our school-based programs. You'll be a role model, mentor, and guide as you nurture children's academic and personal growth. Your leadership will help create positive memories and lasting impact for both the kids and their...

  • Youth Specialist, School Age Programs

    1 week ago

    St Petersburg, FL, United States YMCA of Greater St. Petersburg Full time

    Job Title: Youth Specialist, School Age Programs Description: Provide a safe, fun, and educational environment for children in our school-based programs. You'll be a role model, mentor, and guide as you nurture children's academic and personal growth. Your leadership will help create positive memories and lasting impact for both the kids and their...

  • Youth Specialist, School Age Programs

    1 week ago

    St Petersburg, FL, United States YMCA of Greater St. Petersburg Full time

    Job Title: Youth Specialist, School Age Programs Description: Provide a safe, fun, and educational environment for children in our school-based programs. You'll be a role model, mentor, and guide as you nurture children's academic and personal growth. Your leadership will help create positive memories and lasting impact for both the kids and their...

  • Youth Specialist, School Age Programs

    2 weeks ago

    St Petersburg, FL, United States YMCA of Greater St. Petersburg Full time

    Job Title: Youth Specialist, School Age Programs Description: Provide a safe, fun, and educational environment for children in our school-based programs. You'll be a role model, mentor, and guide as you nurture children's academic and personal growth. Your leadership will help create positive memories and lasting impact for both the kids and their...

  • Youth Specialist, School Age Programs

    6 days ago

    St Petersburg, FL, United States YMCA of Greater St. Petersburg Full time

    Job Title: Youth Specialist, School Age Programs Description: Provide a safe, fun, and educational environment for children in our school-based programs. You'll be a role model, mentor, and guide as you nurture children's academic and personal growth. Your leadership will help create positive memories and lasting impact for both the kids and their...

  • Facilities Care Specialist

    3 weeks ago

    St. Petersburg, United States Power Design Full time

    Property SpecialistPower Design has an exciting opportunity for a Property Specialist to join the organization at our headquarters in St. Petersburg. In this role, you'll support the cleanliness, function, and presentation of our state-of-the-art corporate campus. This includes hands-on janitorial tasks, event support, and workspace maintenance. You'll be...