Flight Operations Support Associate

2 days ago

Calabasas, California, United States Amalfi Jets Full time

About the Company:

Amalfi Jets is a leading private jet charter provider through it's programs of on-demand charter, the Amalfi One Jet Card Program, and the Amalfi Enterprise Membership. Being a charter brokerage, we work with our Part 135 Operator partners within our aircraft network that extends over 3,500+ aircraft in 170+ countries. With this, we help our clients unlock more of the world.
Exploring the world, with you.

The Role:

The Flight Operations Support Associate works alongside our Sales Team and Operator Partners to prepare each flight manifest/itinerary, catering requests, car service requests, hotel bookings, and more. We ensure each trip flies smoothly for our clients while catering to each and every request. You'll be proactive and track the aircraft movement, weather, and any risk factors for each trip. You'll be client facing and work alongside our UHNWIs and Fortune 500 Companies to ensure we get them where they need to go. You'll be a strong, confident, and proactive hand when things go wrong and ensure our clients travel is seamless, safe, and elegant.

Responsibilities/Duties:

  1. Generate flight itineraries for each flight
  2. Coordinate passenger details for domestic & international flights
  3. Work alongside our Sales Team to ensure each flight caters to our clients every request
  4. Order catering, car service, and additional services as requested
  5. Establish and build new relationships with global service vendors
  6. Maximize client experience with a personal touch
  7. Be a liason between our Part 135 Operator Partners, Clients, and Sales Team
  8. Flight Follow each trip at odd-end-hours
  9. Be proactive to identify risk factors and mitigate them
  10. Deal with time-sensitive situations
  11. Be proactive and think outside the box

Qualifications:

  1. Bachelors Degree from a 4-year university
  2. 2-3+ years of customer service experience
  3. Ability to carry a work phone and be available at odd-end hours
  4. FAA Dispatcher or FAA-Issued Pilot License Preferred
  5. Previous Aviation or Flight Operations Experience
  6. Proactive Decision Maker
  7. Personalized Touch / Client Focused

Compensation:

  1. $65,000 - $70,000 USD Base Salary
  2. 100% Company Paid Healthcare/Dental/Vision Benefits Package
  3. Company Issued Apple MacBook and iPhone
  4. 15 Days Paid Time Off Per year

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