Operations Director

Overview:

Chick-fil-A is a renowned brand in the Food & Beverage industry, known for its delicious food and exceptional service. As a member of the leadership team you will have the opportunity to develop your leadership skills while working alongside a talented and enthusiastic team. With flexible scheduling options, 10-hour shifts, we offer a work-life balance that fits your needs. 50 hour work week, overtime paid at time and a half. Great benefits such as free meals, Sundays off, paid time off, health insurance contribution and matching 401K retirement plan starting after your first year.

Perks and Benefits:

• Up to $22 per hour depending on experience and education, OT paid at time and a half
• Flexible schedule to accommodate your personal life
• Paid time off to recharge and relax
• Health insurance and dental insurance for your well-being
• 401k matching to secure your financial future
• Referral program to earn extra rewards
• Free delicious Chick-fil-A meals during shift
• Paid training to enhance your skill

Operations Director

The Operations Director will passionately lead operations with a group of highly trained professionals at Chick-fil-A Brunswick. Our current leadership team consists of Directors who work as a team to cover operations from open to close and lead a team of mid level leaders and trainers to execute our Winning Hearts Strategy so that we can serve our guests with excellence and create a continuous improvement environment. They will co lead with the Talent Director to ensure that all employees have the knowledge, tools, and training to effectively execute their role in the HEART and SERVE Models. They will ensure that we seek out opportunities to acquire new talent and provide a professional and remarkable experience for our team members and guests.

Qualifications and Requirements:

• Bachelor's degree in any field
• Availability for on-site work at our location in Brunswick, GA (70 Golden Isles Plaza)
• 2 years or more of leadership experience in a management role, in the restaurant industry a plus.
• Able and willing to work 50 hours per week with a flexible schedule to cover all day parts (open, mid, close) including two nights closing.
• Demonstrate a high level of professionalism, reliability, honesty, communication, attention to detail, coaching mentality with a heart for serving others. Must have high emotional and intellectual intelligence and be coachable, self aware and have a growth mindset.
• Ability to take initiative and possess skills for problem solving and conflict resolution with guests and team members.
• Ability to work outside
• Ability to lead and coach others with care
• Ability to lift and carry up to 50lbs

Description

Large scale management experience in restaurant industry required, degree required, looking for a talented individual who wants to lead a team with Heavy emphasis on food safety, quality and customer service. Coaching environment with large focus on team member development and engagement. If you are humble, hungry and smart apply today and become a part of our Chick-fil-A Brunswick Family

The Operations Director has the responsibility for directing the daily operations of a quick service restaurant, ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, financial accountability, ensuring the highest quality products and services are delivered to our customers and other duties as required. Accountability, coaching and development of the leadership team. Must be committed to guarding the brand and being responsible for the business to assist in operations or emergencies whenever needed. All roles are hands on in operations overseeing the team directly and creating a coaching environment. During peak hours all hands on deck to maximum throughput and continue to serve our guests with excellence. You will have a team of directors helping to accomplish this goal. Hands on leadership role with 90% of time being spent working alongside, directing or coaching the team and ensuring excellence in operations. Expected to lead in a heads up manner and plug in where needed to prevent bottlenecks. Need the ability to strategically lead and develop others and create and implement strategic systems with built in accountability to manage the business with maximum impact.

If you love to create winning teams and get satisfaction serving and developing others, this is the career for you Our vision at Chick-fil-A Brunswick is centered around having a positive influence on all we come into contact with through Chick-fil-A starting with our team members and carrying over to our guests and community. Be a part of a winning brand and impact many lives with your leadership.

The person applying for this position must have excellent communication, technical and computer skills. Previous large scale management experience is a must (managing teams of 50+ preferably). You must have a college degree for this position and have open availability. Must have a growth mindset, passion for continuous improvement and outstanding work ethic. Proven management experience with high accountability for self and others, systems based change management and goal driven results required. Please include references for previous employers/supervisors and detailed work history. Competitive pay and full time benefits. Lots of opportunity for growth.

Work in a Chick-fil-A restaurant

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A.

Closed Sundays

All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Work Directly With A Chick-fil-A Operator

The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.

Competitive Pay commensurate with education and experience.

Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. Also offer scholarship opportunities.

It's a Great Place to Work

At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.

Key Characteristics and Critical Success Factors

• The above responsibilities completed correctly, consistently and in a timely manner

• An ambassador who shows a high level of engagement with their contribution to the

organization's vision and results

• Behavior that embodies the Chick-fil-A culture and treats everyone with honor, dignity, and

respect

• Assist in the development of store leaders, maintain a positive culture, and propel the team towards achieving store goals and results (food cost, CEM metrics, labor, ROE etc.)

• 10 hour shift
• Holidays
• Day shift
• Night shift
• Overtime

• Safety bonus
• Bonus pay
• Signing bonus

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• 401(k) matching
• Referral program
• Employee discount
• Paid training