Sales Associate

Frostbite Dispensary is a locally owned and operated cannabis retailer based in Roseville, Minnesota proudly serving the Twin Cities community with premium, lab-tested cannabis products. Born in the North and made for the Curious, our mission is to guide every guest through an elevated experience rooted in curiosity, connection, and education.

Our modern space reflects Minnesota's beauty and spirit of exploration. We offer a curated selection of flower, prerolls, concentrates, edibles, vapes, tinctures, and topicals all chosen for quality, consistency, and safety.

At Frostbite, we help guests explore with confidence through honest education about strains, effects, dosing, and responsible use. Whether someone is new to cannabis or a seasoned consumer, we strive to make every interaction welcoming, informative, and engaging.

Join us in shaping the future of cannabis retail in Minnesota one curious mind at a time.

As a Sales Associate, you will be responsible for guiding guests through their cannabis journey, with knowledge, care, and curiosity. This role requires strong customer service skills, a deep understanding of cannabis products, and adherence to Minnesota state regulations. The ideal Sales Associate is friendly, knowledgeable, and passionate about delivering a positive and compliant experience for every customer, ensuring they leave feeling informed and welcomed.

• Customer Service: Greet customers warmly and create a welcoming environment. Engage with customers to understand their needs, answer questions, and provide personalized recommendations.
• Product Expertise: Stay up-to-date on all cannabis products offered, including flower, edibles, tinctures, concentrates, and accessories. Educate customers on product types, effects, methods of consumption, and safe usage practices.
• Sales Support: Assist customers in selecting products based on their preferences and needs, providing guidance on effects and dosages. Ensure all sales are within Minnesota's legal purchasing limits.
• Compliance: Adhere strictly to Minnesota's cannabis regulations, including ID verification, age restrictions, purchase limits, and any other compliance requirements. Remain informed about changes to state regulations and store policies.
• POS Operation & Cash Handling: Process transactions accurately using the POS system, manage cash and card payments, and follow all store procedures for secure transactions.
• Inventory Assistance: Support inventory management by restocking shelves, organizing displays, and ensuring accurate product counts as needed.
• Store Maintenance: Ensure the dispensary is clean, organized, and compliant with health and safety standards. Follow all sanitation protocols and maintain a safe shopping environment.

• Minimum Age: Must be at least 21 years old, per Minnesota state law.
• Cannabis Knowledge: Previous experience in the cannabis industry or a strong interest in learning about cannabis products and trends is preferred.
• Customer Service Experience: 1+ years in retail, hospitality, or another customer-facing role is preferred.
• Communication Skills: Strong interpersonal skills with the ability to explain products clearly to a diverse range of customers.
• Compliance-Focused: Understanding of Minnesota cannabis regulations (or willingness to learn) and a commitment to following all legal requirements.
• Dependability: Reliable, punctual, and able to work flexible hours, including weekends, evenings, and holidays.

• Ability to stand, walk, and remain on feet for extended periods.
• Must be able to lift up to 30 pounds occasionally.

• Competitive hourly wage
• Retirement Plan
• Health Benefits
• Employee discount on products
• Opportunities for training and growth within the cannabis industry
• Advancement potential within the company