IT Project Manager

We are seeking a dedicated IT Project Manager to lead a specialized team focused on the successful deployment of new Enterprise Systems that support INCOG's mission to deliver quality sterile injectable products to patients. This role is critical as we scale our GMP operations and modernize our technology infrastructure. This team includes an IT Program Manager, Technical Writer, Quality Assurance Associate, and Computer Systems Validation Associate. Reporting directly to the Director of Information Technology, the Project Manager will serve as the enterprise champion for Jira, driving adoption and instilling best practices to ensure project success and operational excellence across the organization.

Essential Job Functions:

• Lead and coordinate a focused team whose sole mission is the deployment of new Enterprise Systems.

• Foster a collaborative, innovative, and service-oriented culture, empowering each team member to contribute to project success.

• Serve as the primary point of contact for project stakeholders, facilitating clear communication and alignment.

• Plan, execute, and oversee all phases of Enterprise System deployment, ensuring projects are delivered on time, within scope, and in compliance with regulatory requirements.

• Utilize project management methodologies and tools to manage risks, resolve issues, and drive solution delivery.

• Coordinate internal and external resources to support seamless system implementation.

• Ensure all deployed systems and related documentation meet GxP, Data Integrity, and Good Documentation Practices standards.

• Collaborate with the Quality Assurance Associate to ensure development of quality assurance processes specific to new system deployments.

• Partner with the Computer Systems Validation Associate to oversee validation activities, including protocol development, execution, and reporting.

• Oversee the creation and maintenance of SOPs, validation documents, user guides, and training materials tailored to new Enterprise Systems and Jira usage.

• Ensure documentation supports system adoption, regulatory compliance, and operational excellence.

• Act as the organizational champion for Jira, promoting its use as the primary tool for project management and enterprise systems roadmap planning.

• Develop, document, and instill Jira best practices, including workflow design, issue types, naming conventions, roadmap building, and feature request vetting.

• Provide training, guidance, and support to team members and stakeholders to maximize Jira adoption and effectiveness.

• Establish governance for Jira usage, ensuring consistency, transparency, and alignment with enterprise objectives.

• Regularly review and refine Jira processes, leveraging feedback and analytics to drive continuous improvement.

• Partner with key stakeholders to identify requirements, drive process improvements, and champion IT and quality initiatives related to system deployment.

• Communicate project status, risks, and outcomes to leadership and cross-functional teams.

Special Job Requirements:

• Bachelor's degree in Computer Science, Life Sciences, Engineering, or related field; advanced degree or certification in Informatics, Project Management, or Quality preferred.

• 5+ years of progressive experience in project management, business systems analysis, or IT program leadership.

• Experience managing Enterprise System deployments including at least 2 years leading enterprise deployments in regulated environments (pharmaceutical, biotech, or medical device industries)

• Demonstrated expertise in Jira administration, workflow design, and best practices implementation.

• Strong knowledge of GxP, Data Integrity, Software Development Life Cycle, and validation standards.

• Excellent communication, organizational, and stakeholder management skills.

Additional Preferences:

• Certified (or very experienced) with PMP principles (Project Management Professional)

• Certified (or very experienced) with Jira Administration and Governance Practices

• Experience with enterprise systems (ERP, LIMS, QMS).

• Familiarity with technical writing, quality assurance, and computer systems validation processes.

• Proficiency with project management and documentation tools (e.g., Jira, Microsoft Office Suite, Visio).

Additional info about INCOG BioPharma Services:

At INCOG BioPharma we have built a world-class CDMO for parenteral injectable drugs. Our culture and priorities are different by design: focused on building long-term value for our customers, we are committed to a service-culture mindset, technical excellence, and a collaborative and team-centered approach to doing business.

If you crave the challenge of creating systems from scratch and believe you have insights for a better way of doing business, which benefits customers by ensuring quality outcomes and accelerating their route to market, we want to hear from you. Unless otherwise specified, all positions are based out of our Fishers, IN offices. Please note, we are a smoke-free campus.

INCOG BioPharma is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.  All employment decisions at INCOG BioPharma are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy), age, physical disability, sexual orientation, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

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