Network Operations Assistant

Network Operations Assistant

As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—creating the digital infrastructure that the country needs to thrive today and into the next century. Join us

About this role:

As an Assistant for Network Operations (Hybrid Ethernet Scheduler OSP/ISP) in the Centralized Operations Center, you will be responsible for coordinating activities and resolving roadblocks to successfully complete Outside Plant and Central Office projects specific to our Ethernet/Circuit related projects. These activities will include interacting with various teams and systems to ensure permits, material, and resources are available to complete a project on time. You will also be responsible for ensuring data and reporting accuracy

What you'll do:

• Review scope of project to determine what permit(s), material, and resources/teams are required
• Prepare for and host/participate in team calls to provide statuses and assist in identifying, escalating, and resolving roadblocks, e.g., lack of resources or material, etc.
• Work with the Material Control Center and vendors to provide material statuses, escalating as needed. You will also callout and ensure timely delivery of needed material
• Track associated circuits to ensure timeline completion and escalate as needed
• Provide support for Construction/COE Team and/or Contractors - managing schedules, documentation, and system updates

What you'll need:

• 3+ years or more of experience in Engineering, Construction, Operations, or related department
• 3+ years or more of proven project management and organizational skills
• Strong ability to interact and influence effectively with executives and team members
• Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise
• Working knowledge of Microsoft Excel
• Working knowledge of Infinium, M6, and Sitetracker

What We Offer:

Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer includes:

• 20 PTO (Paid Time Off) days + 10 paid holidays per year
• Day one medical, dental, vision and prescription drug plan
• 401k match of 50% on 6% of eligible compensation
• Tuition Assistance Program
• Personal & Work Life Balance Resources & Wellness Support Assistance
• Employee Resource Groups
• Same-sex spouse and domestic partner benefits coverage
• 10 weeks of paid parental leave, & a phased return to work program for new parents
• Up to $10k in adoption program assistance
• 3 weeks of paid caregiver leave

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.