Service Technician

Job Posting: Service Technician (Heavy duty trucks/diesel engines)

Next Level Solutions (NLS) is proud to be recruiting on behalf of one of our amazing clients — a well-established service organization with multiple locations across Louisiana, including New Orleans, Lafayette, Houma, Lake Charles, and Baton Rouge. This is an exciting opportunity for motivated and skilled Service Technicians to join a growing team dedicated to quality, safety, and customer satisfaction. With competitive pay ranging from $20.00 to $35.00 per hour, this position offers a chance to build a rewarding career with a respected industry leader.

Summary

Function as a skilled level technician who is able to diagnose and repair in all areas, in addition to being specialized in particular areas of repair.

Essential Duties

1. Diagnostics, Repairs & Technical Work

• Perform work as outlined on repair orders with efficiency and accuracy, following dealership and factory standards.
• Diagnose malfunctions and perform appropriate repairs.
• Examine assigned vehicles to determine if additional work is needed or recommended.
• Road test vehicles when required.
• Keep current with manufacturer technical bulletins and participate in training programs and safety meetings.

2. Parts Coordination & Documentation

• Communicate with the parts department to obtain necessary parts; order prior to tear-down when possible.
• Save and tag parts for warranty or customer request.
• Review work orders with the parts department before closing to ensure all items are billed and cores are returned.
• Document all work performed and recommended on the repair order.

3. Shop Operations & Vehicle Handling

• Park completed trucks in assigned spaces and return keys to the service office.
• Ensure customer vehicles are kept clean and report any changes in condition.
• Maintain a clean and organized shop area.
• Maintain company-issued tools, uniforms, and manuals.

4. Communication & Workflow Management

• Advise the Service Manager of job progress and expected completion times.
• Immediately communicate any issues such as additional work needed, changes to repair timelines, or unnecessary work.
• Furnish complete and accurate repair order write-ups.

5. Safety, Compliance & Conduct

• Participate in safety meetings and follow all safety protocols.
• Operate all tools and equipment safely.
• Comply with federal, state, and local regulations (e.g., OSHA, hazardous waste disposal).
• Maintain a professional appearance and work ethic.
• Promote teamwork and demonstrate a "sense of urgency" in all tasks.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Successful completion of a diesel technician program at an accredited institution or sufficient experience working on heavy and/or medium-duty trucks and diesel engines.
• A high school diploma or equivalent is recommended.
• Prior experience in a heavy and/or medium-duty truck dealership is preferred.

Language Skills

• Must have the ability to effectively communicate in writing and orally with management, customers, vendors, and other employees.

Mathematical/Computer Skills

• Must be able to perform basic mathematical functions.
• Must have prior experience working with computers and the ability to function in an electronic environment.

Certificates, Licenses, Registrations

• Must have a valid Louisiana Commercial Driver's License within six months of hiring.

Physical Demands

• Will work in an atmosphere exposed to weather elements.
• Exposed to noise, vibration, dust, exhaust fumes, and other hazardous/non-hazardous materials.
• Must move throughout the service shop frequently.
• Will climb ladders, enter and exit trucks, stoop, kneel, crouch, reach, and lift.

Benefits Include

• 401(k) with company match
• Health, dental, and vision insurance
• Paid time off
• Professional development assistance
• Certification reimbursement program

Job Type: Full-time

Pay: $ $35.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Professional development assistance
• Tools provided
• Vision insurance

Application Question(s):

• Will you now or in the future require employment visa sponsorship?
• Which of the following repair areas are you experienced in: Engine diagnostics, Brake systems, Electrical systems, Hydraulics, Emissions systems.
• Are you willing to work in a shop environment with exposure to weather, noise, and fumes?
• This role requires working with a sense of urgency and strong teamwork. How would you rate your ability to perform under pressure? Please reply with one of the following options: Excellent, Good, Fair, Needs Improvement.

Education:

• High school or equivalent (Required)

Experience:

• Diesel engine repair/Heavy Duty Truck repair: 3 years (Required)
• CMMS: 1 year (Required)

License/Certification:

• diesel technician program certification (Required)
• CDL A (Preferred)

Location:

• Baton Rouge, LA Required)

Work Location: In person