Diabetes Case Manager and Educator

4 days ago


Juneau, Alaska, United States SouthEast Alaska Regional Health Consortium (SEARHC) Full time $39 - $55

Pay Range:

Pay Range:$ $54.76

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it's a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Is responsible for maintaining a formal comprehensive diabetes education program encompassing medical/clinical providers, physical therapists, mental health practitioners, and health educators. Monitors equipment that provides eligible patients with the tools and support to self-manage their diabetes, thus reducing chronic care costs.

Shift Details

  • M-F 8-5

Key Essential Functions and Accountabilities of the Job

  • Provides education and case management to people with diabetes, prediabetes, and gestational diabetes.

  • Maintains diabetes registries for people with diabetes, prediabetes, and gestational diabetes.

  • Ensures all patients receive annual exams, laboratory tests, immunizations, and education as recommended by IHS Standards of Care for Adults with Type 2 Diabetes (found on the SEARHC intranet medical pages).

  • Coordinates primary and secondary prevention goals for patients with diabetes through active participation with the SEARHC Consortium Diabetes team.

  • Coordinates completion of the annual IHS Diabetes Audit.

  • Utilizes audit data, other reports, and RPMS tools to provide the highest quality of care.

  • Facilitates education and implementation of IHS Standards of Care for Adults with Type 2 Diabetes to medical providers, dietitians, nurses, and other related personnel through education programs and direct training.

  • Supports and models the SEARHC Seven Standards of Excellence.

  • Answers inquiries of a general nature by nursing staff, provider staff, other departments, visitors, and patients, assisting them in a friendly and cooperative manner

  • Receives and relays messages to personnel and uses proper telephone etiquette.  

Education, Certifications, and Licenses Required

  • A valid, current RN license in the state of Alaska.

  • Certification as a Diabetic Educator OR eligible to apply for certification within 2 years.

  • Clinical Competency required within 3 months of hire and every three years

Experience Required

  • 3 years' general nursing or dietetic experience, preferred.

  • Preferred, 1 year's work experience in diabetic care and management.

Knowledge of

  • Diabetes case management, practices, and procedures to assess patient care.

  • Health promotion and patient education activities.

  • Customs of ethnic groups within the various Alaska Native geographic locations.

Skills in

  • Performing a variety of responsible diabetic care procedures requiring professional knowledge and consideration of specific patient conditions and treatments.

  • Employing tact and sensitivity in stressful situations such as dealing with catastrophic illnesses, dying, and death.

  • Oral and written communication.

  • Computer use

  • Teaching

  • Organization

Ability to

  • Appreciate cultural differences and their effect on health care delivery.

  • Work independently in completing tasks.

  • Lead group programs.

  • Engage patients in self-management activities.

  • Provide positive feedback to patients.

  • Prioritize and use good judgment.

  • Coordinate a variety of issues while being frequently interrupted.

Physical Demands:

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle or feel and reach with hands and arms.

  • The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl. The employee must lift and/or move 50 lbs.

Required Certifications:

Certified Diabetes Educator - National Certification Board for Diabetes Educators, Clinical Competency Assessment - SEARHC, Registered Nurse License - State of Alaska - Alaska State Board of Nursing

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us 



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