Member Service Representative

2 weeks ago

Green Valley, Arizona, United States Planet Fitness Full time $25,000 - $40,000 per year
MEMBER SERVICES REPRESENTATIVE

Location: Green Valley, AZ MTWT 10pm-6am

Type: Full Time

Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50lbs.
  • Will occasionally encounter toxic chemicals during shift.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Crew Member

    2 weeks ago

    Green Valley, Arizona, United States Burger King Full time $10,000 - $25,000 per year

    Crew Member - Burger King # S. I-19 Frontage Rd. Green Valley, AZ 85614Green Valley, ArizonaPay varies depending on experience and position.SUMMARYThe Team Member position is responsible for providing exceptional guest service and support, while working closely with the Restaurant Managers and other Team Members to maintain operational standards and...

  • Customer Service Representative

    2 days ago

    Oro Valley, Arizona, United States Circle K Full time

    Store : N La Canada Dr, Oro Valley, Arizona 85737Shift AvailabilityDays - EveningsJob TypeFull timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    18 hours ago

    Chino Valley, Arizona, United States Circle K Full time

    Store : 1910 N Hwy 89, Chino Valley, Arizona 86323Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Outside Sales Representative

    1 week ago

    Chino Valley, Arizona, United States A2Z Home Center Full time $60,000 - $120,000 per year

    About our Company:Our well-established, successful, family-owned lumber yard and hardware store is looking to add an outside sales associate to the team. Who are we? We are a hardworking, America loving bunch. We sell only the highest quality building materials. We are honest, provide un-paralleled customer service while we stand behind our products. We...

  • Telemarketer - State Farm Agent Team Member

    1 week ago

    Oro Valley, Arizona, United States Wendy Wise - State Farm Agent Full time $40,000 - $50,000

    Replies within 24 hoursPosition OverviewDo you have aspirations to run your own business? If so, you may want to consider working in the office of Wendy Wise - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the...

  • Marketing and Sales Manager Green Valley

    4 days ago

    Green Valley, Arizona, United States Senior Helpers Full time

    Senior Helpers, the nation's premier provider of in-home senior services, is in search of a Part Time Marketing & Sales Manager to join the Green Valley office. Senior Helpers' services range from specialized care for those with dementia, Alzheimer's, and Parkinson's, to personal and companion care. The Marketing & Sales Manager will develop and manage new...

  • Utilization Management Representative

    2 days ago

    San Tan Valley, Arizona, United States Banner Health Full time $21 - $32

    Department Name: Denial Recovery-CorpWork Shift: DayJob Category:Revenue CycleEstimated Pay Range:$ $31.51 / hour, based on location, education, & experience.In accordance with State Pay Transparency Rules.Innovation and highly trained staff. Banner Health recently earned Great Place To Work Certification. This recognition reflects our investment in...

  • Back of House Team Member

    2 weeks ago

    Prescott Valley, Arizona, United States Chick-fil-A Full time $10,000 - $15,000 per year

    At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for...

  • Retail Associate Temp

    1 week ago

    Green Valley, Arizona, United States TJ Maxx Full time $30,000 - $40,000 per year

    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra,...

  • Technician

    2 weeks ago

    Green Valley, Arizona, United States GOLF CARS OF ARIZONA Full time $52,000 per year

    Responsibilities:- Perform maintenance and repairs on various equipment and machinery- Troubleshoot and diagnose mechanical and electrical issues- Conduct preventative maintenance tasks to ensure optimal performance of equipment- Collaborate with other team members to complete projects and tasks- Provide excellent customer service to internal...