Security & Saloon Bouncer

2 weeks ago


Jackson, Wyoming, United States The Virginian Lodge Full time $44,000 - $96,000 per year

Overview:

We are seeking a professional, observant, and confident Security/Bar Bouncer to maintain a safe, enjoyable environment for guests and staff. This role is responsible for monitoring entry points, verifying IDs, preventing underage or unsafe behavior, and managing conflicts or disturbances with calm, effective de-escalation techniques. The ideal candidate is reliable, level-headed, and experienced in nightlife or hospitality security.

What We Offer

  • Hourly Rate: $22 per hour
  • Training opportunities, including TIPs Certification
  • Supportive team environment and guest-friendly atmosphere

Opportunities for advancement within the Saloon and/or Resort

Responsibilities:

Guest Entry & ID Verification

  • Monitor the front door and all entry/exit points.
  • Check IDs thoroughly and accurately to ensure all guests are of legal drinking age.
  • Recognize fake IDs and politely deny entry to underage or otherwise ineligible guests.

Safety + Observation + Compliance

  • Maintain high awareness of guest behavior throughout the venue.
  • Spot signs of intoxication, overservice, drug use, or unsafe conduct.
  • Support bartenders and staff in refusing service when appropriate.
  • Identify and address inappropriate, disruptive, or aggressive behavior quickly and professionally.

De-escalation & Incident Response

  • Utilize de-escalation techniques to calm tense or volatile situations.
  • Safely remove individuals who pose a threat to themselves, staff, or other guests.
  • Document incidents accurately and immediately per venue procedures.
  • Provide first response in emergencies and coordinate with management as needed.

Communication & Collaboration

  • Serve as a liaison between bar staff, the night auditor, management, and (when required) law enforcement.
  • Relay important information to the night auditor regarding guest conduct, incidents, or security concerns.
  • Communicate effectively and respectfully with police or emergency responders during incidents.

General Duties

  • Perform routine walkthroughs of the property, including restrooms and exterior areas.
  • Uphold venue policies and state/local alcohol compliance regulations.
  • Maintain a clean and professional appearance at all times.
  • Foster a welcoming environment while prioritizing safety and compliance.

Primary Responsibilities

  • Access Control: Verify that all patrons are of legal age to enter and possess valid identification.
  • Order Maintenance: Monitor the behavior of patrons to ensure they adhere to the venue's rules and regulations.
  • Conflict Resolution: Handle aggressive, intoxicated, or otherwise disruptive individuals, either by calming the situation or escorting them out of the establishment.
  • Safety and Security: Be aware of potential safety hazards, monitor for suspicious activity, and ensure the overall security of the venue.
  • Crowd Management: Control the flow of people, prevent overcrowding, and ensure a safe environment for everyone present.

Essential Skills

  • Communication: Clearly and professionally communicate with patrons, staff, and management.
  • Conflict De-escalation: Use de-escalation techniques to resolve tense situations peacefully, making physical confrontation a last resort.
  • Situational Awareness: Remain alert and observant, spotting potential problems before they escalate.
  • Judgment: Make sound decisions in fast-paced environments, assessing potential risks and taking appropriate action.
  • Physical Fitness: Maintain a level of physical fitness to effectively manage and, if necessary, remove unruly individuals.

Key Characteristics

  • Professionalism: Maintain a calm and professional demeanor, even in stressful situations.
  • Even-Temperedness: Possess a calm and even temperament, avoiding quick-tempered responses that can worsen a situation.
  • Attentiveness: Stay focused and attentive to surroundings to ensure continuous security and safety.

Qualifications:

Qualifications

  • Prior experience as a bouncer, security guard, or similar role preferred.
  • Strong communication and interpersonal skills.
  • Ability to remain calm, confident, and respectful under pressure.
  • Knowledge of local alcohol service laws and ID verification techniques.
  • Physically able to stand for long periods and safely intervene when necessary.
  • CPR/First Aid or security certification a plus.

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