Manager, IT Application Support

7 days ago

Cincinnati, Ohio, United States Medpace Full time $90,000 - $120,000 per year

Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Manager, Application Support to join our IT Infrastructure team. If you want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you.

Responsibilities

  • Management of application support services. Support services include management of user accounts, identification and resolution of application end user problems, liaison between end user and IT for enhancement, development of user tools, training and continuing education for applications;
  • Manage/train staff designated for application support services;
  • Build and provide report metrics to management team to evaluate overall team efficiency;
  • Provide application overview/demonstrations;
  • Demonstrate strong leadership and communication skills; and
  • Demonstrate analytical and decision-making skills.

Qualifications

  • Bachelor's degree in Information Systems or a related field;
  • At least 3-5 years in a management role;
  • Demonstrated competency in managing application support functions;
  • Basic knowledge of ITIL processes.

Medpace Overview
Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.

Why Medpace?
People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.

The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.

Cincinnati Perks

  • Cincinnati Campus Overview
  • Flexible work environment
  • Competitive PTO packages, starting at 20+ days
  • Competitive compensation and benefits package
  • Company-sponsored employee appreciation events
  • Employee health and wellness initiatives
  • Community involvement with local nonprofit organizations
  • Discounts on local sports games, fitness gyms and attractions
  • Modern, ecofriendly campus with an on-site fitness center
  • Structured career paths with opportunities for professional growth
  • Discounted tuition for UC online programs

Awards

  • Named a Top Workplace in 2024 by The Cincinnati Enquirer
  • Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
  • Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility

What To Expect Next
A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

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