Senior Learning Services Coordinator/ Programs

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Job Posting Title:

Senior Learning Services Coordinator/ Programs & Events

Position Type:

Professional / Unclassified

Department:

LSUAM Pres - EM - RSS - CAS - AEA - AE - Coaching & Programming (Nicole Elaine Walker

Work Location:

0031 Charles E. Coates Hall

Pay Grade:

Professional

Job Description:

The Senior Learning Services Coordinator for Programs and Events will serve as the lead on essential student engagement efforts on behalf of the CAS to support LSU student academic achievement, retention, and graduation. The position will report to the Assistant Director of Outreach and Engagement. Primary responsibilities will include learning strategy sessions, presentations, and creation, coordination, and implementation, of CAS programs.

55% Learning Strategy Sessions, Outreach, Presentations, and Case Management

• Provide individualized academic and learning support to students through one-on-one learning strategy consultations, improving study skills, retention, and overall academic performance
• Develop and create instructional content, resources, and materials that increase student engagement and contribute to measurable improvements in learning outcomes
• Monitor the academic progress and overall academic health of an assigned caseload, tracking participation in interventions and maintaining regular communication to support on-time course completion and degree progress
• Collaborate with the Assistant Director of Outreach and Engagement to support the Pre-Scholars Academy and Future Scholars Program by facilitating specialized learning strategy sessions, workshops, and accountability check-ins, resulting in higher student participation, engagement, and achievement during the fall and spring semesters
• Conduct outreach and engagement activities to promote the Center for Academic Success and its programs, increasing student utilization of academic support services
• Provide guidance, resources, and academic support to faculty, staff, and the general public, contributing to campus-wide awareness and use of evidence-based learning strategies

20% Program Development, Implementation and Coordination

• Collaborate with the Assistant Director of Outreach and Engagement and campus partners to plan, coordinate, and execute the Promise Scholars (PS) annual academic bootcamp and monthly program events, resulting in increased student engagement, preparedness, and academic performance
• Support ongoing retention services and programs, coordinating select initiatives such as IMPACT and Geaux RISE, contributing to higher student persistence, retention, and on-time progression toward degree completion
• Assist in the design, development, and implementation of programs and initiatives throughout the year to improve student learning outcomes, participation, and overall academic success

20% Administration and Supervision

• Facilitate assessment and evaluation of programs while contributing to strategic planning and reporting initiatives, resulting in improved program effectiveness and alignment with institutional goals
• Manage the LSU Promise Scholars PELICAN Peer Mentor Program, including recruiting, hiring, training, and supervising PELICAN Mentors, leading to increased mentor engagement and support for student success
• Support the professional development of PELICAN Mentors through bi-weekly check-ins and monthly all-staff meetings, enhancing mentor effectiveness and positively impacting student academic outcomes
• Monitor time-tracking systems, such as TracCloud and Workday, weekly to ensure compliance with schedules and accurate reporting, improving operational efficiency and accountability
• Perform administrative duties for the Academic Engagement and Achievement unit, including assisting with large-scale office projects, contributing to the overall efficiency and success of the Center for Academic Success

5% Other duties as assigned

Required Qualifications

Bachelor's degree and one year experience in a college learning center setting.

LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Preferred Qualifications

• Bachelor's degree with three years of working in a college learning center
• Master's degree with 1 year of working in a college learning center

Our ideal candidate possesses a working knowledge of learning theory.

Special Qualifications

Some evenings and weekends required

As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.

Additional Job Description:

Special Instructions:

The location of this position is LSU-BR and is not eligible for remote work.

To be considered, qualified candidates will submit a complete application which includes a cover letter explaining their specific interest in the position and how their skills and experiences prepare them for success in this role, a resume, and three professional references.

Please provide resume and transcripts, if applicable. For questions or concerns regarding the status of your application or salary ranges, please contact Nicole Walker at

Posting Date:

October 27, 2025

Closing Date (Open Until Filled if No Date Specified):

February 24, 2026

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

LSU is an Equal Opportunity Employer.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university's ability to employ individuals in certain positions.

HCM Contact Information:

For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at or email

. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.