ops senior human services prog analyst

Requisition No:

Agency: Department of Health

Working Title: OPS SENIOR HUMAN SERVICES PROG ANALYST

 Pay Plan: Temp

Position Number:

Salary:  $25.00-$29.00 an hour 

Posting Closing Date: 11/16/2025 

Total Compensation Estimator Tool

Job posting category: Open Competitive

Special Note: This is an OPS full-time position.

Your Specific Responsibilities:

The Florida Department of Health in St. Lucie County (DOH-SL) is seeking candidates for a highly responsible position that will work under the direct supervision of the Public Health Services Manager at DOH-St. Lucie.  The position, an OPS Senior Human Services Program Analyst, will work within the Overdose Data to Action (OD2A) grant as a Linkage to Care (LTC) Navigator assisting individuals in accessing services related to substance use disorder.  The position will be based in St. Lucie County but serve both St. Lucie and Okeechobee Counties.

The position will provide education, outreach, and direct linkage to care services for people with opioid use disorder, substance use disorder, or co-occurring conditions. They will identify opportunities and barriers to accessing care and work with local medical, substance use treatment, and social service providers to identify resources, offer guidance to overcome challenges, create effective processes, and increase collaboration. 

Duties and responsibilities include, but are not limited to:

• Provide outreach, engagement, referrals, warm hand offs, and care coordination services for individuals with substance use disorder and co-occurring disorders.
• Develop networks with external stakeholders and service providers to increase access to community-based resources.
• Work with internal and external agencies to assess and manage the referral processes to address necessary challenges for patients and providers.
• Coordinate with community partners to provide access to evidence-based supports and programs, including additional non-medical needs of individuals (for example, housing, employment, insurance, food, internet, etc.).
• Support persons engaged in care and conduct outreach to engage or re-engage individuals in care.  This will include field work at hospital emergency rooms, neighborhoods in all parts of both St. Lucie and Okeechobee Counties, jail/prison settings, and other locations as needed.
• Work with public safety agencies in both St. Lucie and Okeechobee Counties to identify linkage to care resources for incarcerated persons and those leaving incarceration. 
• Work as a part of a county health department, public safety agency, and community team dedicated to opioid and substance use prevention and harm reduction.
• Advise on evidence-based and accurate substance use disorder and harm reduction education to individuals, groups, and organizations.
• Be an active member of the Treasure Coast Opioid Task force, Drug Free St. Lucie, and other appropriate community-based groups.
• Participate in evaluation and quality assurance activities.

Other duties as assigned.  Emergency duties as required.

Required Knowledge, Skills, and Abilities:

• Knowledge in overdose prevention, substance use disorder treatment, harm reduction, recovery, and/or drug policy.
• Knowledge of linkage to care navigators and recovery support strategies.
• Knowledge of community and social service resources.
• Strong written and oral communication skills, with ability to be efficient and consistently deliver high-quality work under time constraints.
• Skills in planning and executing work in a timely manner, combining multiple issues and factors into a comprehensive whole, and successfully making public presentations.
• Skills in client interviewing, case management, and client-centered counseling.
• Ability to establish rapport and have effective verbal and written communications with health care and other professionals, with clients, and with community members.
• Ability to work successfully among culturally diverse populations, work and travel independently into socio-economically diverse communities; to coordinate and collaborate with diverse stakeholders.
• Ability to work well in teams and independently.
• Ability to work evenings and weekends as needed.
• Proficiency in Microsoft Excel, Word, PowerPoint, Teams, and Outlook

Qualifications:

Minimum qualifications:

• Valid Driver's license, if out of state a valid Florida Driver's license is required within 30 days of hire
• Required to travel 50-75% of time per week.
• Willing to complete job duties in a variety of settings, all areas of all neighborhoods including those that are socially or economically deprived
• Willing to work occasionally on evenings and weekends
• Willing to travel within Florida or out of state
• Willing to provide your own transportation
• Florida Department of Health is required to work before, during, and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs shelter or performing other emergency duties including but not limited to, response to disaster, or threats of disaster, man-made or natural.

Preferred qualifications:

• Bachelor's degree in public health, social work, psychology, social sciences, or a related field
• Master's degree in public health, social work, psychology, social sciences, or related field.
• Bilingual or multilingual in English/Spanish and/or Haitian Creole

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Port St Lucie

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers' Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more

For a more complete list of benefits, including monthly costs, visit 

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:  

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section , F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section , F.S., Drug-Free Workplace Act.